Troubleshooting Guide - Black and Decker Home Cafe GT300 Instrucciones Importantes De Seguridad

Troubleshooting Guide

Problem Reason
I see the "Red" You may have interrupted
STOP button is ON the brew/cleaning process.
OR
You may have opened the lid
after the brew cycle but before
or in the middle of the 3 beeps.
I see both the You may have run out of water
"7" & "9" oz blue in the reservoir or forgot to
buttons Flash. add water.
Unit may need resetting
or servicing.
I see both the "Stop" Unit may need resetting or
& "Clean" buttons servicing. There may also be
Flash, OR both the an overheating event
"14" & "Creamy"
buttons Flash.
Possible Solution
• Please wait approx.
30seconds until "Red" light
turns off.
• When unit beeps, you can
restart your brewing/
cleaning cycle.
• Open lid and close it
again.
• Press any of the brew size
buttons.
Note: Always start a new
brew cycle with an empty
cup to avoid overflow.
• Add sufficient water to the
reservoir.
• Wait approx. 30 seconds
until lights turn off.
• When unit beeps, you can
restart your brewing/
cleaning cycle.
• Open lid and close it
again.
• Press any of the brew size
buttons.
• Perform the above
procedure.
• If doing this does not solve
the problem, first try
resetting the unit by
unplugging it, wait
5 seconds, plug in
and retry.
• If this does not solve the
problem after about
3 resets, unit needs to be
serviced by the
manufacturer. Please call
1-800-231-9786.
• Same as above.
• In case of an overheating
event, please unplug unit,
let it cool for 30 min. and
retry with a fresh pod and
empty cup.
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Problem Reason
The unit's lid is You may have experienced
locked and I a power interruption or
cannot unlock it. glitch during brew. When
this happens, the lid
automatically stays locked
during power interruption.
I press a brew button, Unit may be unplugged,
but nothing happens. without water, or the lid
may be unlocked.
I observe an unusual The pod holder or splashguard
level of pressure, steam may be clogged.
or noise. Unit may or may not overflow.
The pod holder is Same as above.
clogged and the unit
overflows.
Possible Solution
• When power resumes,
wait until the flashing
light(s) go(es) out and you
hear the unit beep.
• Open lid and close it
again.
• Press any of the brew size
buttons.
Note: Always start a new
brew cycle with an empty
cup to avoid overflow.
• Plug unit, add water
or lock lid and try again.
• If there is still no power
to the unit please call
1-800-231-9786.
• Press the STOP button,
wait until you hear
3 beeps and unit turns.
• Open the lid.
• Remove and wash the pod
holder and splashguard.
• Throw away the coffee
pod.
• Open the lid and wipe off
the water holes on the
underside of the lid.
• Reinsert splashguard.
• Perform a "Cleaning" cycle
as instructed in this
manual.
• Reinsert pod holder and
a fresh coffee pod.
Note: Make sure there is
water in the reservoir and
resume brewing.
Same as above.
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