TROUBLESHOOTING GUIDE
WARNING: TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING
PROBLEM
POSSIBLE REASON
Cleaner won't
1. Power cord not firmly
run
plugged into outlet.
2. Blown fuse or tripped breaker.
3. Needs service.
4. Thermal Protector activated.
Cleaner won't
1. Dirt container not installed
pick-up or low
correctly.
suction
2. Dirt container full.
3. Brushroll worn.
4. Broken or worn belt.
5. Clogged filter.
6. Nozzle/dirt passage hose
clogged.
7. Carpet height setting is
incorrect.
Dust escaping
1. Dirt container full.
from cleaner
2. Dirt container not installed
correctly.
3. Hose not installed correctly.
4. Filter not installed
completely.
Cleaner tools
1. Hose clogged.
won't pick-up
2. Dirt container full.
3. Filter clogged.
Headlight not
1. Bulb burnt out.
working
2. Loose electrical wires.
Cleaner is
1. Carpet height setting is
difficult to push
incorrect.
ANY OTHER SERVICING SHOULD BE DONE BY AN
AUTHORIZED SERVICE REPRESENTATIVE
CUSTOMER SERVICE
In the event that further assistance is required, see your Yellow Pages for an authorized Royal
of any transportation to and from any place of repair are to be paid by the owner. The service parts used
in this unit are easily replaced and readily available from an authorized Royal
identify your cleaner by the model number and manufacturing code when requesting information or ordering
replacement parts. (The model number appears on the bottom of the cleaner.)
POSSIBLE SOLUTION
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace
fuse/reset breaker.
3. Take to service center or call
1-800-321-1134.
4. Allow cleaner to cool - Pg. 3.
1. Review dirt container removal and
replacement - Pg. 9.
2. Empty dirt container - Pg. 9.
3. Replace brushroll - Pg. 10.
4. Replace belt - Pg. 10.
5. Remove filter and clean - Pg. 9.
6. Remove lower hose; remove obstru-
ction - Pg. 7.
7. Set carpet height adjust lever to
appropriate setting for carpet being
cleaned - Pg. 7.
1. Empty dirt container - Pg. 9.
2. Review dirt container removal and
replacement - Pg. 9.
3. Review hose installation - Pg. 7.
4. Review filter Removal and
Replacement - Pg. 9.
1. Remove hose and tools; remove
obstruction - Pg. 7.
2. Empty dirt container - Pg. 9.
3. Clean filter - Pg. 9.
1. Replace bulb - Pg. 11.
2. Call 1-800-321-1134 for nearest
authorized Royal
Dealer.
®
1. Set carpet height setting adjust knob
to appropriate setting for carpet being
cleaned - Pg. 7.
(1-800-321-1134)
Dealer. Costs
®
Dealer or retailer. Always
®
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