WARRANTY:
SERVICE AND LIMITED WARRANTY
GHP Group, Inc., warrants this product to be free from defects in materials and components
for one (1) year from the date of first purchase, provided that the product has been properly
installed, operated and maintained in accordance with all applicable instructions. To make a
claim under warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of
part(s) required to restore this heater to proper operating condition and an allowance for labor
when provided by a GHP Group, Inc., Authorized Service Center. Warranty part(s) MUST be
obtained through authorized dealers of this product and/or GHP Group, who will
provide original factory replacement parts. Failure to use original factory replacement parts
voids this warranty. The heater MUST be installed by a qualified installer in accordance with all
local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear
and tear, or parts that fail or become damaged as a result of misuse, accidents, lack of proper
maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, trans-
portation and any and all such other costs related to repairing a defective heater will be the
responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE
SALE OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER
EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WAR-
RANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICU-
LAR PURPOSE TO ONE (1) YEAR FROM THE DATE OF FIRST
PURCHASE PRICE OF THE PRODUCT AND GHP GROUP INC., PRODUCTS SHALL NOT BE
LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or lim-
itation of incidental or consequential damages, so the above limitation on implied warranties, or
exclusion or limitation on damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from
state to state.
Contact GHP Group, Inc., for consumer information, technical assistance and to obtain
replacement parts at 1-877-447-4768. You will need to provide the following information when
communicating with the help desk:
RMC-FA40DG/DGD/DGP/DGP-01,
RMC-FA50C/A/L/DG/DGD/DGP-01,
RMC-FA100C/A/L/DG/DGD/DGP/DGP-01,
RMC-FA150A/DG/DGD
• Heater type and model number
• Serial Number
• Description of the part or problem
GHP Group, Inc., Skokie, IL 60076-4034
Phone: 1-877-447-4768