FAQ
Can I use the earphones at the gym?
Can I use q-JAYS with my MP3 player which has an
impedance of 16 ohms?
I need an L-shaped plug for my MP3 player. Where
can I get one?
How long is the warranty on my earphones?
Who do I contact if I have questions or problems?
Where can I buy extra sleeves and protective filters for
my earphones?
My earphones fit badly. What should I do?
What is the micro armature that q-JAYS use?
Yes, of course. They are designed to give exceptional results when you are exercising. They fit
snugly in your ears, won't fall out and they eliminate most of the noise in your surroundings.
q-JAYS are very easy to drive. An MP3 player with 16 ohms impedance will therefore power the
earphones without a problem.
JAYS's L-shaped plugs are available from your retailer and can also be ordered from our
website: www.jays.se.
q-JAYS come with a 2-year warranty unless otherwise arranged at the time of purchase.
Contact your retailer or our Customer Service. Our contact details can be found at www.jays.se.
You can buy accessories at your retailer or at our website www.jays.se.
Try a different size. You can also try wearing them over your ear as shown in the instructions
in item 3.
A micro armature is a very compact and fine-tuned technology which produces a natural,
detailed sound. The technology is based on a Henry Egerton patent from 1918.
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