Customer Service; How To Order Accessories - SentrySafe Fire-Safe SFW123ES El Manual Del Propietario

Customer Service

www.sentrysafe.com
Customer Service: 1-800-828-1438
Fax: 585-381-2940
900 Linden Avenue / Rochester, New York / 14625-2784 USA
How to get replacement key/combo
Please go to our website www.sentrysafe.com to find the necessary replacement form.
1
If you are unable to use a computer please call the number above or fax us for a copy of
replacement form.
Find your safe's serial number and model number. The serial number and model number are
2
printed on the small label on the right side and on the door near the hinge.
Please fill out the form in its entirety.
3
Send the following to Sentry Group: Check or money order and replacement form. For current
4
pricing please go to www.sentrysafe.com/customercare. If you are unable to use a
computer please call the number above or fax us.
5 Mail to: Sentry Group, Dept. 200, 882 Linden Avenue, Rochester, NY 14625-2784, USA-OR-
Fax statement (notary seal must be legible) to 1-585-381-2940.
Paying by credit card:
Payment may also be made using your VISA or Mastercard credit card by phone only.
Call 1-800-828-1438 to make credit card payment. Do not fax credit card information.
NOTE: Prices subject to change without prior notification.
NOTE: Key and combination orders may be placed on a Saturday or Sunday, however, those orders
will not be processed until the following work day. Our customer service center is open
Monday thru Friday, 8 AM until 6 PM.

How to order accessories

To optimize your safes' organization consider purchasing SentrySafe accessories for your safe.
Accessories include a locking drawer, tray, shelf, and file rack. For more items please go to our
website www.sentrysafe.com/CustomerCare/Buy_Safe_Accessories or call our customer
service number 1-800-828-1438.
Customer Service
14