Troubleshooting - Heatworks 1 Manual

9

TROUBLESHOOTING

PROBLEM
The MODEL 1 is not producing hot
water. The digital display does NOT
turn on.
The MODEL 1 is not producing hot
water. The digital display DOES turn
on.
The MODEL 1 is heating but the
water temperature is not hot
enough/ reaching the setpoint
temperature.
CAUTION: Breaker must remain off until installation is complete.
14
POSSIBLE CAUSE
No power or incorrect wiring
Internal part failure
Output temperature setting is too
low
Flow rate is too high
Crossed wires
SOLUTION
Make sure the breakers at the main
electrical panel are ON. Ensure the
MODEL 1 is wired properly in
accordance to your licensed electrician.
Verify the breaker is not faulty.
First, try resetting the breaker by
turning it off, then back on. If this does
not fix the problem, call us for technical
support.
Increase the temperature setting of the
unit. (See NORMAL OPERATION
instructions on page 10)
Depending on your incoming water
temperature and power output of your
MODEL 1, your water flow rate may
exceed the heating capacity of your
MODEL 1. Reduce the flow rate at the
faucet.
If it is a new installation, have your
licensed electrician double check the
wiring. It is possible the wiring is
incorrect.
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