Troubleshooting - Kinyo BT-150 TRILLEON II Guía De Usuario

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TROUBLESHOOTING

PROBLEM POSSIBLE PROBLEM
Speaker will Power is not connected
not turn ON
No sound Power isn't turned on
from
speakers
Volume is set too low
Stereo plug isn't
connected to the audio
source completely.
Problem with audio
source.
Problem with computer's
sound card driver.
Cracking Bad connection
sound from
speakers Problem with
audio source
Sound is
Volume level on
distorted
the speaker system
is set too high.
Volume level on the
audio source (e.g. laptop
computer, MP3 player or
portable CD player) is set
too high.
Audio source is distorted.
No audio Bad connection
from the
AUX source
Volume is set too low
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SOLUTION
• When using the power adapter, make sure your
system is connected to a working AC (mains)
outlet, all connections are correct and properly
plugged in.
• When using batteries, make sure the battery
power is sufficient, and batteries are installed
properly as instructed.
• Make sure the system is on and the power
indicator is lit.
• When using AC adapter as the power source,
make sure the adapter is plugged into a wall
outlet.
• When using USB power, check the USB is
connected to USB port correctly and properly.
• Increase the volume from the speaker system.
• Increase the volume from the audio source
and set it to the medium level.
• Fully connect the stereo plug to the audio
source.
• Make sure the stereo plug is connected to the
correct input.
• Use an alternate audio source to test the speakers.
• Check the computer's sound card setting and
refer to sound card driver manual, or contact with
manufacturer.
• Make sure the stereo plug is connected to
the correct input.
• Try another audio source such as portable
CD or MD player.
• Decrease the volume.
• Check the audio source volume and decrease if
necessary.
• MP3 files usually have poorer quality; noise
and distortion are easily noticed with higher
volume and/or high-powered speakers. Try an
altemate source such as portable CD player.
• Make sure to turn to the AUX button for auxiliary
source.
• Make sure the audio cable plug is fully
connected into your audio device.
• Increase the volume level on the device.
• Increase the Bluetooth Speaker volume
PROBLEM POSSIBLE PROBLEM
Poor sound Volume is set too high
quality from the
AUX source Bad connection
Problem with audio
source
Cannot Bluetooth function is
pair the not found
Bluetooth
speaker with
my Bluetooth
device
Bluetooth Bluetooth connection
device found is not established
but will not
connect
No audio from Bluetooth connection
the Bluetooth is not established
speaker
Volume is set too low
Poor sound Bad connection
quality from a and/or interference
Bluetooth
device
SOLUTION
• Reduce the volume on the Bluetooth speaker or the
audio device.
• Make sure the audio cable plug is fully connected
into your audio device.
• Make sure your device is on, working properly and
playing.
• MP3 files are easily noticed with high volume
and/or high-powered speaker. Try an alternate audio
source.
• Make sure your Bluetooth speaker is discoverable.
Turn the Bluetooth speaker off and back on to
Bluetooth mode; or manually press and hold the
"Play/Pause" button (three seconds) until the
Bluetooth indicator flashes blue and red.
• Make sure to turn on the Bluetooth setting of your
Bluetooth device.
• Follow the Pairing Instructions to pair the
Bluetooth speaker and Bluetooth device.
• If possible, turn off all other nearby Bluetooth
speaker and Bluetooth device.
• Make sure your Bluetooth device supports A2DP
Bluetooth profile. Refer to the owner's guide or
technical support for your Bluetooth device to learn
how it pairs with other Bluetooth devices.
• Make sure the Bluetooth setting on your device is
turned on and working properly. Check your device's
manual for details on Bluetooth pairing and linking.
• Turn the Bluetooth speaker off and back on, the
speaker will automatically enter into pairing mode.
Follow the Pairing instructions to pair and connect
the Bluetooth speaker and device again.
• Turn off or disable Bluetooth settings on all other
paired devices nearby and reconnect with the
device you want to hear.
• Turn the Bluetooth speaker off and back on, then
follow the Pairing instructions to pair and connect
the Bluetooth and device again.
• Make sure the volume of the Bluetooth speaker is
turned up.
• Make sure the volume of the Bluetooth speaker is
turned up.
• Your Bluetooth device may be out of range-try
moving it closer to the Blueooth speaker.
• Move your Bluetooth device and/or Bluetooth
speaker away from any device that generates
electromagnetic interference, such as Bluetooth
device, cordless phone, microwave over, or
wireless router.
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