TROUBLESHOOTING
PROBLEM
Fountain pump fails
to operate.
Water does not flow
out of the fountain.
ONE-YEAR LIMITED WARRANTY
This product is covered under a manufacturerʼs one-year limited warranty from date of purchase
against defects in materials and workmanship. This warranty only covers the product under normal
using; it does not cover damage due to neglect or abuse.
To get this warranty service, call our customer service department at 1-800-643-0067, 8 a.m. - 8 p.m.,
EST, Monday - Friday.
REPLACEMENT PARTS LIST
For replacement parts, call our customer service department at 1-800-643-0067, 8 a.m. - 8 p.m., EST,
Monday - Friday.
PART
DESCRIPTION
C
Pump
D
LED Light
POSSIBLE CAUSE
1. Pump is not plugged into the socket
properly.
2. Water level lower than pump.
3. Flow control on the pump.
4. Pump outlet nozzle and/or water tube
is clogged.
5. Connection between pump and water
tube is loose.
6. Pump may be "air locked".
Kinked or loose water tube.
PART #
01702
01680
CORRECTIVE ACTION
1. Plug the pump power cord into
2. Add more water. Make sure the
3. Adjust flow control to "+".
4. Clean pump outlet nozzle and
5. Connect water tube to pump
6. Plug and unplug the pump
Make sure water tubes are
connected properly.
C
7
socket properly.
pump is submerged completely.
water tube.
tightly.
several times to clear air.
D
Printed in China