date of the delivery of the product to the consumer, as it
stated on the purchase receipt of the product, which is
an integral part of this Term throughout the country. This
contractual warranty implicates in the free substitution
of the parts, pieces and components that have
production defects, besides the labor used in that repair.
If there is no production defect verified, but defects from
incorrect use, the consumer will pay for these expenses.
2
When the defect is verified, the Consumer should
immediately communicate with the closest Authorized
Service Center which is in the list supplied by the
manufacturer - only these are authorized to examine
and to repair the defect during the guarantee period
here foreseen. If this is not respected this warranty will
lose its validity, because the product will have been
violated.
3 In the eventuality that the Consumer requests a home
visit he should contact the nearest service center to verify
the cost of a technical visit. If it is necessary to remove
the product, the resulting expenses, transportation and
Intelbras S/A – Indústria de Telecomunicação Eletrônica Brasileira
Rodovia BR 101, km 210 - Área Industrial - São José - SC - 88104-800
Phone+55 48 3281-9500 - fax +55 48 3281-9505 - www.intelbras.com
insurance of the product are under the responsibility of
the consumer.
4
The warranty will lose its validity if any of the
following possibilities occur: a) if the defect was caused
by the consumer or third parties, and not because of the
manufacturer b) if damage to the product originating
from accidents, sinister, agents of nature (rays, floods,
collapses, etc.), humidity, tension in the electrical
network (overloads provoked by accidents or excessive
variation on the network), installation/use not in
accordance with the User's Manual or due to natural wear
and tear of the parts, pieces and components; c) if the
product has suffered from chemical, electromagnetic,
electric or animal attacks (insects, etc.); d) if the serial
number of the product has been adulterated or deleted;
e) if the device has been violated.
Being these conditions of this complementary Term of
Warranty stated, Intelbras S/A reserves the right to alter
the general technical and aesthetic characteristics of its
products without previous notice.
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