B
EFORE YOU CALL FOR SERVICE
Review this chart of troubleshooting tips first...you may not need to call for service at all.
PROBLEM
Freezer control and lights
are on, but compressor
is not operating
Refrigerator does not
operate
Refrigerator still won't
operate
Refrigerator has an odor
Crisper drawers do not
close freely
Refrigerator runs too
frequently
Noise, sounds and
vibrations
Food temperature
is too cold
Food temperature
is too warm
17
POSSIBLE CAUSES
Refrigerator is in defrost mode.
Refrigerator is not plugged in.
Freezer control is not on.
Fuse is blown, or circuit breaker needs
to be reset.
Power outage has occurred
Unit is malfunctioning.
Compartment is dirty or has odor-causing
food.
Contents of drawer, or positioning of items Reposition food items and containers.
in the surrounding compartment could be
obstructing drawer.
Drawer is not in proper position.
Refrigerator is not level.
Drawer channels are dirty or need
treatment.
Doors have been opened frequently or
for long periods of time.
Humidity or heat in surrounding area is
high.
Food has recently been added.
Refrigerator is exposed to heat by
environment or by appliances nearby.
Condenser coils are dirty.
Controls need to be adjusted.
Door is not closing properly.
Today's refrigerators start and stop more
often to maintain even temperatures.
Normal operation.
Cabinet not level.
Condenser coils are dirty.
Refrigerator or freezer controls are set
too high.
Door is not closing properly.
Controls need to be adjusted.
Condenser coils are dirty.
Rear air grille is blocked.
Prolonged door openings.
WHAT TO DO
Normal operation. Wait 40 minutes to see if refrigerator restarts.
Plug in unit.
See page 7.
Replace blown fuses. Reset circuit breaker.
Call local power company listing to report outage.
Unplug refrigerator and transfer food to another refrigerator. If
another unit is not available, place dry ice in freezer section to
preserve food. Warranty does not cover food loss.
Contact service for assistance.
See page 15.
See page 8 for proper crisper placement.
See page 2.
Clean drawer channels with warm, soapy water. Rinse and dry.
Apply a thin layer of petroleum jelly to drawer channels.
Minimize door openings.
Normal operation.
Allow time for recently added food to reach refrigerator or
freezer temperature.
Evaluate your refrigerator's environment. Refrigerator may
need to be moved to run more efficiently.
Clean according to cleaning instructions. See page 13.
See page 7.
Refrigerator is not level. See page 2.
Check gaskets for proper seal. Clean, if necessary. See page 14.
Check to see if something is preventing door from closing.
See page 16.
Level cabinet. See page 2.
Clean according to cleaning instructions. See page 13.
See page 7.
Refrigerator is not level. See page 2.
Check gaskets for proper seal. Clean, if necessary. See page 14.
Check to see if something is preventing door from closing.
See page 7.
Clean according to cleaning instructions. See page 13.
Check the positioning of food items in refrigerator to make sure
grille is not blocked. Rear air grilles are located under crisper
drawers.
Minimize door openings.