Troubleshooting
Problem
The pump does not start.
The pump is unable to pump out water.
Possible Cause
1. The fuse is blown.
2. The breaker is tripped.
3. The plug is disconnected.
4. The plug is corroded.
5. The motor failed.
6. The water level is too low.
7. Ice or blockage has locked the impeller.
1. The screen is blocked.
2. The hose is kinked, bent sharply or coiled.
3. There is airlock.
4. The hose length is too long.
5. The impeller is loose on the shaft.
6. The impeller is broken.
7. The probe sensors are contaminated.
9
Corrective Action
1. Replace the fuse.
2. Reset the breaker.
3. Secure the plug.
4. Clean the plug prongs.
5. Replace the pump.
6. Allow the water level to rise to 1-1/4
in. or more.
7. Remove the blockage.
1. Clean the screen.
2. Straighten the hose.
3. Clean the anti-air lock hole.
4. Use a shorter hose.
5. Reassemble the impeller.
6. Replace the impeller.
7. Clean the probes.
Please contact 1-844-241-5521 for further assistance.
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