Common Problem - Proscenic M8 PRO Manual De Instrucciones

Common problem

Question type
Can not boot
Unable to start cleaning
Unable to recharge
Abnormal behavior
There is abnormal noise during
cleaning
Decrease in cleaning ability or dust fall-
ing out from machine
Unable to connect to Wi-Fi
Breakpoint cleaning
Cannot return to the dust collector after
spot cleaning or moving the position
Unable to charge
Scheduled cleaning does not work
Host is always offline
Phone cannot pair device
Solution
The battery is low, please charge it before using it
Ambient temperature is too low (less than 0° C) or too high (higher than 50° C)
The battery is low, please charge it before starting it
There are too many obstacles near the dust collector. Please put the dust collector in the open area
The host is too far from the dust collector. Please try to place the main unit near the
dust collector
Reboot after shutdown
Roller brush, side brush or left/right wheel may be wrapped with foreign objects, please clean after
shutdown
The dust box is full, please clean the dust box
HEPA components have been blocked, please clean up
The roller brush is wrapped by foreign matter, please clean the main brush
Wi-Fi signal is not good, please make sure the host is in a good Wi-Fi signal coverage area Wi-Fi
connection is abnormal, reset Wi-Fi and download the latest app Try to connect again
Please confirm that the host is not in the do not disturb mode, it will not continue to clean in this mode
Manually recharging or putting the main unit back into the dust collector will lead the machine not to
continue cleaning from last interruption
After spot cleaning or long-distance moving position, the host will re-generate the map. If the dust
collector is far away, it may not be able to automatically recharge. Please manually put the host back
into the dust collector to charge
Make sure there is enough space around the cradle, and there is no dust or obstruction on the
surface of the dust collector unit electrode
Please confirm that the device is connected to the network. If the device is not connected to the net-
work, you cannot synchronize the scheduled cleaning task
Please ensure that the equipment distribution network is successful and always within the Wi-Fi
coverage
Please make sure that the dust collector and the host are within the Wi-Fi coverage and the signal is
good. Follow the instructions to reset the Wi-Fi and then pair it
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