Guarantee & Service; Frequently Asked Questions - Philips WP3811 Manual Del Usuario

guarantee & service
If you need service or information or if you have a problem, please visit
the Philips website at www.philips.com or contact the Philips Customer
Care Centre in your country (you find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in
your country, go to your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and Personal Care BV.

Frequently asked questions

This chapter lists the questions most frequently asked about the
appliance. If you cannot find the answer to your question, contact the
Customer Care Centre in your country.
Question
Why does water
leak from
the attachment nut?
Why is the water
flow weak at
the unfiltered
setting?
Why is the water
flow is weak at the
filtered setting?
Answer
Perhaps you have not installed the water
purifier properly. Reinstall the appliance
according to the instructions in this user manual.
Perhaps the attachment nut or the tap-
mounting adapter is damaged. Contact an
authorised Philips service centre.
Perhaps the tap water pressure is higher than
specified.
You may need to wind some Teflon tape around
the thread of the adapter.
Perhaps the stainless steel screen under the
rubber washer inside the water purifier housing
is clogged. Clean it with a toothbrush and rinse
it.
Perhaps the filter cartridge is clogged. Replace
the filter cartridge.
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