G - Faq - Avidsen IPC482-i Manual Del Usuario

ROTATING 1080P IP WI-FI CAMERA
Cannot connect to camera over
local area network
Cannot connect to camera over
a 3G or 4G Internet link but it
works when connected to a
local Wi-Fi network
Poor quality or shaky image
Movement detection is triggered
unnecessarily
When movement is detected, no
Push alert is received.
Network/power supply issue
Network configuration problem
Network configuration problem
Incorrect video settings
Your home Internet speed
is insufficient to support the
connection from your smartphone
/ tablet
Incorrect video settings
Unsuitable movement detection
settings
Unsuitable movement detection
settings
The application is not authorised
to send a Push alert

G - FAQ

Check your network and
electrical connections.
If your camera has an Ethernet
port which is connected using
Wi-Fi, please connect your
camera temporarily to your box/
router using a network cable.
Check your camera's network
connection settings. Reset
your camera if it is no longer
accessible.
Check your device settings (box,
router, firewall)
Check the video settings and
reduce the quality if necessary
Check that the available
bandwidth exceeds 0.5M
bits per second (upload and
download) in the case of low
quality display; or that it exceeds
2.0M bits per second in the case
of high-quality HD
Check the video settings and
reduce/increase the quality if
necessary
Reduce the sensitivity of
detection.
Move the camera.
Please check the configuration
of the camera, activate push
alerts as well as detection
sensitivity
Please check your applications'
rights within your iOS application
Security and Privacy settings or
Android application parameters.
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