Roblems - Sagem MY DUAL RADIO 700 Guia De Instalacion

P

ROBLEMS

Refer to the table presented below in case of an operational malfunction:
Problems
The remote control does not
work.
The screen is switched off.
The choosen station can not
be played.
Audio parasites or clearness
less.
Access denied to the Internet
Radio.
Access denied to the Radio
from a personal computer as
an access point (Media
Server).
The alarm does not ring.
The connection between the
radio and the vTuner is not
OK.
The connection between the
radio and the vTuner is not
OK.
The IP Radio is booted
normally but it doesn't get an
IP address.
Remedies
• Check that the batteries are correctly introduced.
• Check that you are not too far from the Radio (7 meters are the
maximum recommended) and that the infra-red sensor is not
blocked.
• Make sure that the remote control is well pointed towards the sensor,
when manipulating the Radio.
Make sure that :
• the power adapter is properly connected to a power socket.
• the power connector is properly plugged into the Radio.
• your fuse and circuit-breaker are in working order and that the power
socket is powered.
• To hear the station, you must confirm your selection by pressing OK
button.
• Make sure that your Radio is not set to MUTE mode.
• Check the volume level.
• Check the network configuration.
The frequency FM is disturbed by parasites. Deploy the FM antenna jack
until obtaining a high signal.
If you use ear-phones, check that they function well.
Check your wi-fi router, modem or the line.
Check that your Radio is not encoded.
else you must have the encoding key to access.
Check that the alarm source is configurated well (sample: the mp3 player
is disconnected,...).
• DNS no response. Please ping the IP address of the DNS to check if
it is the case.
• DNS doesn't have the record of the vTuner server or radio station that
you are trying to connect.
• Traffic jam for the internet access. Please try later.
• vTuner server is out of service or heavy loaded to reply in time.
• The authorization process is failed. VTuner server reject the access
request.
• The streaming service of the radio station is unavailable or heavy
loaded.
• The IP Radio doesn't support the service type of the radio station.
• There is some buffering trouble on the internet. The available
bandwidth is not good enough to have the stable streams from the
radio station.
• No DHCP server enabled. Please check the setting of your router.
• Wrong WiFi encryption key is entered. Please double confirm the key
and re-enter via the remote controller.
• The network interface has trouble.
21