Appendix D: Troubleshooting; Need Help - Lorex LW2277 Guía Para Usuarios

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Appendix D: Troubleshooting

Problem
There is no picture
from the camera(s).
The picture is
dropping.
The picture is or has
become choppy.
There is no audio
from the camera.
The picture is white.
The picture appears
fuzzy.
The picture is
pixelated.

Need Help?

Product Support is available 24/7 including product
information, user manuals, quick start up guides and
FAQ's at www.lorextechnology.com/support.
Solution
• Make sure that the camera is plugged
into a power outlet and that the power
adapter is plugged in properly.
• Move the camera closer to the
receiver.
• Move the camera closer to the
receiver.
• Try repositioning the camera, receiver,
or both to improve the reception.
• The picture may become choppy
when experiencing a lower frame rate
(e.g. 6 frames per second vs. a higher
20 frames per second).
• Try moving the camera closer to the
receiver.
• Remove obstructions between the
receiver and camera.
• Try switching to QVGA mode by
pressing the RESOLUTION button
on the receiver. Resolution will be
reduced, but video frame rate will
increase.
• Make sure the RCA audio output
cable is connected to your DVR or
television audio input.
• Make sure audio recording is enabled
on your DVR. See your DVR manual
for further instruction.
• "Washout" or "white wash" can occur
when a strong light source is pointed
at the camera lens. The camera lens is
not harmed during a white wash.
• Do not point your camera towards a
bright light source.
• When viewing on a large-screen TV
or monitor (especially high-definition
televisions), the picture might seem
fuzzy as the camera is limited to VGA
resolution (640x480 pixels), while the
TV or monitor supports a much higher
resolution.
• For best performance, use with
TV PIP (Picture in Picture) function.
Check your TV product manual to see
if this feature is available on your TV.
• You may be in QVGA mode. Try
switching to VGA mode by pressing
the RESOLUTION button on the
receiver.
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