How to Remove Discoloration
1. To lighten discolored metal inside the urn, fill the urn to the
40-, 60-, or 100-cup level (depending on the model).
2. Assemble with pump tube and coffee basket. Place
2 Tablespoons (30 ml) plus 1 teaspoon (5 ml) cream of tartar
into the basket.
3. Place lid onto coffee urn. Plug in and let go through the
percolate cycle. When percolating has stopped, let the solution
sit for an additional 15 minutes.
4. Unplug, drain the urn, and let it cool.
Troubleshooting
PROBLEM
Coffee urn does not
brew or heat.
Mineral deposits
have built up inside
the urn.
Coffee not strong
enough.
Condensation forms
inside coffee level
tube.
Heat well has buildup.
840194602 ENv01.indd 9
840194602 ENv01.indd 9
POSSIBLE
CAUSE
SOLUTION
Power plug is not
Insert power plug
firmly plugged into
into power outlet.
power outlet.
Clean the urn
following the steps
in "How to Remove
Mineral Deposits
and Buildup."
Insufficient quantity
Increase quantity of
of ground coffee.
ground coffee.
Steam created
Condensation does
during the brewing
not indicate a defective
cycle.
unit. The steam/
condensation will
eventually evaporate.
Clean heat well with
a scouring pad.
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2/4/15 5:20 PM
2/4/15 5:20 PM