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Troubleshooting Tips
PROBLEM
Coffee tastes
bad.
Water on counter
under unit.
Coffee maker will
not brew.
Coffee overflows
from brew
basket.
Coffee overflows
from mug.
PROBABLE CAUSE/SOLUTION
• Coffee maker needs cleaning.
• Coffee ground too coarsely or too finely. Set
coffee grinder to automatic drip grind.
• Poor coffee quality and freshness.
• Poor water quality (use filtered or bottled
water).
• Overfilled water reservoir. Also check cup used
to fill reservoir. Some mugs/cups do not pour
cleanly and can dribble water down the side
of the cup and onto counter.
• Make sure you have allowed for the
2 minutes of cool-down time.
• If the BREW button has been pressed with no
water in the reservoir, wait until the brew light
turns off before adding water to the reservoir.
• Use removable holder for ground coffee.
• Use a lesser amount of ground coffee.
• When using whole bean coffee, a standard
automatic drip coffee grind will yield best
results. Be careful not to overgrind, since very
finely ground coffee can cause overflow in this
unit.
• To prevent coffee overflowing from a mug, use
the same mug to brew into that was used to
fill the water reservoir. Do not add more than
14 ounces (414 ml) of water.
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