Common Help Topics
General
1. How to Turn off your watch.
To get to the power options, either hold the back button for 5s, or go to the settings in the main
menu then go to the power & modes section.
2. I am not able to sync.
If your app is having trouble syncing, try to close and reopen your app and sync again.
3. Time of Day out of sync.
When changing time zones, restart the app in order for the watch time to be in sync with your
updated phone time.
4. How do I change watch faces?
On your dashboard, tap the watch face tile. Then select your desired watch face. Tap SETUP,
then select which of the 3 current watch face you would like to replace.
5. How do I change backlight timer?
On the settings tab (top right of app) go to the device settings and change the backlight time.
6. How do I use the music controller?
Launching the music controller from your watch's main menu will start your default music
playing application from your phone. You have the option to skip ahead with the top
button, behind with the bottom button, and access new options with the middle button. If
you hit the middle button you have the option to raise or lower your volume. To go back to
the original options, hit the back button.
7. What is the SOS function?
When you assign a contact as your SOS contact you can hold the back button and the down
button simultaneously for 5 seconds and it will text them that you need help and to contact
you as soon as possible.
8. Best placement for HR measurement accuracy.
To get optimal HR measurements, place your watch one finger length high from your wrist bone.
Page ! 6 2