1.2 Device doesn't turn on.
• Charge the battery. You will not be able to turn on the
device when the battery charge is below the
critical level.
• Press the Power button for ten seconds, then check if it
restarts normally or not.
• Check if the charger is connected correctly.
1.3 Heat Issues.
• When running multiple applications, using the screen on
its brightest setting, or when being charged, this
device can get quite hot. This is normal and should
not cause any inconvenience when in use.
1.4 System has anomalies and doesn't work correctly.
• Installing some third-party applications may cause the
system not to operate correctly. Press the Power
button for ten seconds to reboot the device.
1.5 Cannot set E-mail or Registration application.
• Ensure that the device is connected to a Wi-Fi network
and can connect to the Internet.
• Ensure you E-mail settings have been entered correctly
for the account being accessed.
• Make sure your system time and local time are correct.
1.6 Cannot record or take photos.
• Press the Power button for ten seconds to reboot the
device, then check if the record function works
correctly.
1.7 The stand-by time of the device is too short.
• The duration of the lithium battery varies with
environmental temperature changes and the
service conditions. If the temperature is too
low or too high, the duration of the battery
will be affected. It is recommended to use this
device at normal temperatures.
• Battery life is dependent on usage. High volume,
WiFi, and the frequent use may cause the
battery to be drained at a higher rate.