Appendix; Faq; Error Message - Sky Devices Pocket Guia Del Usuario

14.Appendix

14.1 FAQ

The phone cannot be turned on
When the battery is very low, the phone may not be turned on properly.
Please charge the battery.
Cannot make certain calls
Check if Call Barring is set. If it is set, you may not be able to make calls
or only certain calls are allowed.
My call is picked up by another phone
Check if call divert is set. If it is set, your incoming calls may be diverted
to other numbers or devices.

14.2 Error Message

Please insert SIM card
Make sure you have inserted SIM card. If you have installed it but it
cannot be detected, please try clean the golden contacts of the SIM card
by using a dry cloth. If it still is not working, please contact your network
carrier.
No service
If you are in an area not covered by your network, or if a physical
obstacle is present, such as in an enclosed area, the message "No
service" will be displayed on your Standby screen and you will not be
able to make or receive calls. You can try move closer to a window for
better reception.
For emergency only
When you are outside your network but inside other network, you can
only make emergency call.
No Valid SIM card
Your SIM card is locked, or it has an error. Please insert the right SIM
card or contact your service provider.
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