This is normal.
1.2. Connecting to the Network
1.2.1.
SIM card
Please insert available Subscriber Identity Module (SIM) card into your
phone before using it. SIM card is supplied by your network carrier.
1.2.2. Installing and uninstalling the SIM card
Switch off the phone, remove the back cover, battery and other external
power source. Fit the SIM card into the SIM card slot. Align the angled
corner of the SIM card with the slot. Slide in the SIM card, make sure it
is in place, install the battery, and restore the back cover.
Likewise, to remove the SIM card, switch off the phone, remove the
battery and then take out the SIM card.
1.2.3.
Unlock the SIM card
PIN code
Your Personal Identification Number (PIN) code protects the SIM card
against unauthorized use. Your PIN code is usually supplied with the
SIM card. If this security function is enabled, you need to enter the PIN
code every time you turn on the phone. You can also disable this
function.
To unlock the SIM card, press and hold the power button to turn on the
phone. Enter the PIN code. After three consecutive incorrect PIN code
entries, the code is blocked, and you need the PUK code to unblock it.
PUK code
This code is required to change a locked PIN code. If the code is not
supplied with the SIM card, contact your service provider. After three
consecutive incorrect PUK code entries, the SIM card can not be used
any more. Please contact your service provider to buy a new SIM card.
You can not edit PUK code. If it is lost, please contact your service
provider.
1.2.4.
Connecting to the network
5