8/ Warranty; After-Sales Service - Pool Technologie Nano pH Manual Del Usuario

8/ WARRANTY

Before contacting your dealer, please have the following to hand:
 Your invoice
 The serial number of the electronics box and the pH probe
 The installation date of the device
 The parameters of your pool (salinity, pH, chlorine level, water temperature, stabiliser level, pool volume, daily filtration
time, etc.)
We have used every effort and all our technical experience to design this device. It has been subjected to quality controls. If, despite
all the attention and the expertise given to its manufacture, you need to use our warranty, this only applies to free replacement of
the faulty parts of our equipment (excluding shipping both ways).
1 - Warranty period (proven by date of invoice)
Electronics box:
Amber pH probe
2 - Cover of the warranty
The warranty covers all parts, with the exception of wearing parts that must be replaced regularly.
The device is warranted against manufacturing defects within the strict limitations of normal use in household swimming pool. Use
for public swimming pools voids any warranty.

3 - AFTER-SALES SERVICE

 All repairs are performed in the workshop.
Shipping costs in both directions are the responsibility of the user. The immobilisation and lack of use of a device in the case of
repair shall not give rise to any claim for compensation.
 In all cases, the equipment is always sent at the user's own risk. Before taking delivery, the user must ensure that it is in perfect
condition and, if necessary, write down any reservations on the shipping note of the carrier. Confirm with the carrier within 72
hours by registered letter with acknowledgment of receipt.
IMPORTANT: Replacement under warranty shall in no case extend the original warranty period.
4 - Limit of application of the warranty
The following are excluded from the warranty:
Installation, maintenance and, more generally, any intervention on the manufacturer's products must be performed only by
professionals. These interventions should also be performed according to the current standards in the country of installation at the
time of installation. The use of any parts other than original parts voids the warranty ipso facto for the entire device.
1. Equipment and labour provided by third parties in installing the device.
2. Damage caused by installation not in compliance with the instructions.
3. Problems caused by modifications, accidents, misuse, negligence of professionals or end users, unauthorised repairs, fire, floods,
lightning, freezing, armed conflict or any other force-majeure events.
IMPORTANT: Equipment that is damaged due to non-compliance with the instructions regarding safety, installation, use and
maintenance contained in this manual will not be covered under the warranty.
Every year, we make improvements to our products and software. These new versions are compatible with previous models. The
new versions of hardware and software can be added to earlier models under the guarantee.
5 - Implementation of the warranty
For more information regarding this warranty, contact your dealer or our After-Sales Service. All requests must be accompanied by a
copy of the purchase invoice.
6 - Laws and disputes
This warranty is subject to French law and all European directives or international treaties in force at the time of the claim,
applicable in France. In case of disputes on its interpretation or execution, the Regional Court of Montpellier (France) shall have
exclusive
NANO pH – PAPI004092MULTI – FR/EN/DE/ESP/IT/PT – Rev.04.15
2 YEARS
no warranty
jurisdiction.
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