If you need service:
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call.
If you still need help, follow the instructions below.
When calling, please know the purchase date and the
complete model and serial number of your appliance.
This information will help us to better respond to your
request. Please refer to the warranty page in this manual
for more information on service.
If you need replacement parts:
Component parts should be replaced with like components
and servicing should be done by factory authorized service
personnel, so as to minimize the risk of possible ignition due
to incorrect parts or improper service.
In the U.S.A.
Call the KitchenAid Customer eXperience Center
toll free: 1-800-422-1230.
Our Consultants Provide Assistance With:
Features and specifi cations on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking,
hearing impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and
service companies. KitchenAid designated service
technicians are trained to fulfi ll the product warranty and
provide after-warranty service, anywhere in the United
States.
To locate the KitchenAid designated service company in
your area, you can also look in your telephone directory
Yellow Pages.
For Further Assistance
If you need further assistance, you can write to KitchenAid
with any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
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ASSISTANCE
Call the KitchenAid Canada Customer eXperience Centre toll
free: 1-800-807-6777.
Our Consultants Provide Assistance With:
Features and specifi cations on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and
services companies. KitchenAid Canada designated service
technicians are trained to fulfi ll the product warranty and
provide after-warranty service, anywhere in Canada.
For Further Assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
KitchenAid Canada
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your
correspondence.
The following accessories are available for your refrigerator
drawer.
To order an accessory, contact us and ask for the Part
Number.
In the U.S.A., visit our webpage
www.kitchenaid.com/accessories
or call 1-800-442-9991.
In Canada, visit our webpage www.whirlpoolparts.ca
or call 1-800-807-6777.
Stainless Steel Cleaner and Polish
Order Part #4396095
Base Grille Water Filter
NOTE: Do not use with water that is microbiologically unsafe
or of unknown quality without adequate disinfection before
or after the system.
Replacement fi lter
Order Part #4396702 (L200V / NL120V)
In some European factories the letter "W" of the part code mentioned herein will be automatically
replaced by the number "4000" (e.g. "W12345678" becomes "400012345678")
In Canada
Accessories