Bose BMD0005 Manual Del Usuario página 27

PROBLEM
Poor sound quality
Frames don't charge
Microphone isn't picking
up sound
Device not responding to
button presses
Can't adjust volume
using the frames
TR OUBL ES H O OTI N G
WHAT TO DO
Use a different music source.
Connect a different mobile device.
Move the device closer to the frames and away from any
interference or obstructions.
Turn off any audio enhancement features on the device or
music app.
Make sure the pins on the charging cable are correctly aligned
with the charging port on the frames and magnetically snapped
into place.
Secure both ends of the charging cable.
If the frames have been exposed to high or low temperatures,
let the frames return to room temperature and then try
charging again.
Disconnect the charging cable from the frames and from your
USB wall charger or computer. Wait 10 seconds then reconnect
the charging cable (see page 17).
Try a different USB wall charger or computer.
Make sure the microphone opening on the right temple is
not blocked.
Try another phone call.
Try another compatible device.
For multi-press functions: vary speed of presses.
Make sure your music app supports the function.
Power off and then power on your frames.
On your device:
• Turn the Bluetooth feature off and then on.
• Delete the frames from the Bluetooth list on your device.
Connect again (see page 21).
Try another compatible device.
Make sure the frames are up to date. Download the
Bose Connect app.
In the Bose Connect app, make sure Press & Turn volume
control is on. You can access this option from the Settings menu.
To avoid accessing voice control (see page 16), make sure you
turn your head while pressing the button.
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