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exists. If "HD Webcam eMeet C980/HD Webcam eMeet C980
Pro" exists, select Enable.
If the device can't be located, check whether the Webcam is
properly connected to the PC.
Try to insert the Webcam into another USB port. For example,
insert the Webcam into a port on the rear of the PC.
4.2.2 Skype Microphone Not Working
See section 3.1.3 in this manual for the solution.
4.2.3 "Video Device Not Recognized" Error by Windows
Open Device Manager. Check whether "HD Webcam eMeet C980/
HD Webcam eMeet C980 Pro" is selected.
4.3 Others
4.3.1 Blurry Pictures/Videos:
Place the subject of the photograph within a range of 5 cm to 5 m
away from the Webcam to obtain higher definition.
4.3.2 Nothing happens when I plug the webcam into the USB port:
Please try a di erent USB port. We recommend directly connecting
webcams to a USB port on your computer, not through a USB hub.
4.3.3 Choppy Videos and Worse than Expected Frame Rate:
Note when light is insu cient, the captured frame rate decreases.
In this case, videos are blurry. To obtain the highest frame rate
possible, use the Webcam in a place with su cient lighting.
4.3.4 No Sound from HD Webcam eMeet C980 Pro:
See section 3.2.2 in this manual for the solution. Do not use a USB
HUB for power supply.
Warranty
Limited one (1) Year Warranty with proof of purchase. Exempt
from warranty are limited-life consumable components subject to
normal wear and tear.
Contact us
For an up to date list of Frequently Asked Questions please also
check our website http://www.emeet.ai. If you are still facing
technical problems, please do not hesitate to contact us at
support@emeet.ai.
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