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PROBLEM
BD-LIVE
I cannot connect to the BD-LIVE server.
When using the BD-LIVE service, an error
occurs.
NOTE
When the factory default settings are restored,

Repairs

If you contact us to repair your player, an administration fee may be charged if either:
11
An engineer is called out to your home at your request and there is no defect in the product.
21
You bring the unit to a repair center and there is no defect in the product.
We will provide you with the amount of the administration fee before we make a home visit or begin any
work on your player.
We recommend you read this manually thoroughly, search for a solution on line at www.samsung.com, or
contact Samsung Customer Care before seeking to repair your player.
Check whether the network connection is successful or not by using
Network Status menu. (See page 34)
Check whether the USB memory device is connected
The memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 35)
Check whethe
r the BD-LIVE Internet Connection menu is set to Allow(All).
If all above fails, contact the contents provider or
latest firmware.
The memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 35)
all stored user BD data is deleted.
SOLUTION
to the player.
update the player to the
English
the
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