Who enjoys the product Warranty?
snom extends this warranty only to you, the original retail purchaser of the
product. If you transfer ownership of the product to someone else, the
limitations set out above will continue to apply, but snom will not provide
warranty service to the new owner of the product.
What will snom do If the product presents a defect?
If a defect arises and you submit a valid claim to snom within the War-
ranty Period, then snom, at its option, will either (1) repair the product at
no charge, using new or refurbished replacement parts, (2) exchange the
product with a product that is new (or that has been manufactured from
new or serviceable used parts) and that is at least functionally equivalent
to your original product, or (3) refund to you the purchase price of your
product.
Will this Warranty apply to replacement parts?
If snom repairs or replaces your product, snom warrants the replacement
products or parts against defects in materials and workmanship for that
period of time (a) commencing on the date of the replacement or repair
and (b) ending either ninety (90) days thereafter or on the expiration date
of the Warranty Period on the original product, whichever provides you
with longer warranty coverage. When snom replaces a product or part,
the replacement item becomes your property, while the replaced item be-
comes snom's property. When a refund is given, your product becomes
snom's property.
What steps should be taken to obtain Warranty service?
If, after following the instructions in the user's manual you are certain that
the Product is defective, please take the following steps:
1.
Contact snom at the number below (during the hours listed) to
receive a Return Merchandise Authorization number (RMA Number).
2.
Disconnect the battery from the product.
3.
Pack the product carefully (preferably in its original packaging), and
separately secure the battery in its own separate packaging within
the shipping carton.
4.
Include in your shipping carton all parts, accessories, manuals, and
other materials originally packaged with the product.
v1.3.0
snom m9r Quick Start Guide
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