TEFAL RK302E Manual Del Usuario página 14

Technical troubleshooting guide
Malfunction description
LED screen indicates "E0".
LED screen indicates "E1".
The indicator lights are not
illuminated and appliance
is not heating.
The indicator light is not
illuminated and appliance
is heating.
Steam leakage during use.
Rice not fully cooked
or over cooked.
Automatic Keep Warm
function fails (appliance stays
on cooking program or does
not heat on Keep Warm).
Water leakage
on the work surface.
Remark: if inner bowl is damaged, do not use it anymore and get a replacement from the
Authorized Service Centre for repair.
13
Causes
Top major sensor open
circuit or short circuit.
• No bowl.
• Bottom major sensor
open circuit or short circuit.
Rice cooker not plugged in.
A problem with the internal
connection of the indicator
light or the indicator light is
damaged.
Lid is badly closed.
Micropressure valve not
well positioned or
assembled incorrectly.
Lid or micropressure valve
gasket is damaged.
Not enough or too much
water compared to rice
quantity.
Condensation collector
missing or condensation
collector overflow.
Solution
Send to Authorized Service
Centre for repair.
• Place the bowl into the
appliance. Then plug in the
appliance.
• After replacing bowl is
display still shows E1 send
to Authorized Service
Centre for repair.
Check the power cord is
firmly engaged in the rice
cooker and the appliance is
plugged in at the mains
socket.
Send to Authorized Service
Centre for repair.
Open and close the lid
again.
Stop the cooking (unplug
the product) and check the
valve is assembled correctly
(2 parts locked together)
and well positioned.
Send to Authorized Service
Centre for repair.
Refer to instructions for
water quantity.
Send to Authorized Service
Centre for repair.
Empty the condensation
collector after each use
and check it is correctly
positioned.