B. OBTAINING WARRANTY SERVICE.
To receive instructions for obtaining repair or replacement
warranty services you must sign in at www.zune.net/repair.
You must also:
»
Submit proof of purchase in the form of a bona fide,
dated bill of sale, receipt, or invoice (or a copy)
evidencing that your request for service is made within
the Warranty Period.
»
Follow Microsoft's shipping and other instructions if
it determines that all or part of your Zune Product
requires return for repair or replacement. To obtain the
warranty service, you must take or deliver the Zune
Product in suitable packaging that provides
an adequate degree of protection against damage
during transit to the location specified by Microsoft.
Except as otherwise required by legislation in your
jurisdiction, costs associated with transport (including
packaging and insurance) for warranty service shall be
at your expense.
»
Delete or remove any files or data you consider private
or confidential prior to sending the Zune Product to
Microsoft.
Failure to follow the above instructions may result in
delays, cause you to incur additional charges, or may
void your warranty.
C. EXCLUSIVE REMEDY.
During the Warranty Period and subject to applicable law,
Microsoft will, at its option and as your exclusive remedy
for breach of this Limited Warranty or any implied
warranties and conditions, following the return of your
Zune Product to Microsoft for warranty service:
»
Repair or replace a defective Zune Product, or
»
Refund to you the purchase price you paid for your
Zune Product. This refund may include a deduction for
depreciation based on your actual use.
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All manuals and user guides at all-guides.com
Unless prohibited by law, any replacement parts or
replacement Zune Product will be new, refurbished or
serviceably used and will be comparable in function and
performance to the original part or model of Zune Product.
The repaired and/or replaced parts or Zune Product will
be warranted for the remainder of the original Warranty
Period or 30 days from the date of shipment of the Zune
Product back to you, whichever is longer. Where required
by applicable law, the original Warranty Period will be
deemed to be extended for the period of time equal to the
time which the Zune Product was in Microsoft's possession.
YOU AGREE THAT MICROSOFT IS NOT LIABLE TO YOU FOR
ANY LOSS OF YOUR DATA OR CONTENT RESULTING FROM
MICROSOFT'S REPAIR OR REPLACEMENT OF YOUR ZUNE
PRODUCT.
After the Warranty Period has expired, Microsoft may
charge you a fee for its efforts to diagnose and/or service
any Zune Product-related problems.
Microsoft will use commercially reasonable efforts to
diagnose and attempt to correct, or suggest solutions for,
Zune Product defects that are covered by this Limited
Warranty. MICROSOFT DOES NOT PROVIDE ANY EXPRESS
WARRANTIES OR CONDITIONS REGARDING ITS WARRANTY
SERVICES AND, EXCEPT FOR THE PRECEDING SENTENCE,
DISCLAIMS ALL DUTIES (IF ANY) OF WORKMANLIKE EFFORT
OR OF LACK OF NEGLIGENCE.
D. NO OTHER WARRANTIES.
The express warranty stated in Section A and the express
warranty regarding the Microsoft warranty services in
Section C are the only express warranties made to you, and
to the maximum extent permitted by law Microsoft
disclaims all other warranties and conditions, express,
statutory, implied or collateral, including any created by
any other documentation or packaging. No other warranties
or conditions are made with respect to the Zune Product or
the warranty services by any person, including but not
limited to Microsoft and its suppliers.
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