Troubleshooting Guide - Flamelux PARIS Manual De Propietario

PROBLEM
Display shows "E1".
Display shows "E2".
There is no power.
The heater does not blow
warm air.
Power cord gets warm.
The remote control is
not working.
The noise when the heater
is on is louder than normal.
Abnormal noise when the
heater is not on and the
flame effect is on.

TROUBLESHOOTING GUIDE

POSSIBLE CAUSE
Manual Reset overheat
protection has triggered.
The thermostat sensor is
broken or disconnected.
There is no power to the unit.
Thermostat setting is preventing
heater from turning on.
Normal operation.
There are no batteries or the
signal is poor.
a. The air intakes are dirty or
obstructed.
b. The blower/heater assembly
is defective.
The flame generator drive
motor is defective.
CORRECTIVE ACTION
Inspect the heater and check that the air inlets and outlets are
not blocked as this may cause overheating. Unplug the heater
for 10 minutes and allow it to cool down. Plug back in and turn
it on; check the heater for signs of overheating. If the problem
persists discontinue use of the heater and contact customer
service.
Contact customer service for a replacement thermostat sensor.
Check that unit is plugged into a standard 120V outlet. Press the
power button several times and make sure the power is set to
the "ON" position.
Adjust the temperature settings to ensure that the thermostat is
set higher than the current room temperature.
Check your heater cord and plug connections. Faulty wall outlet
connections or loose plugs can cause the outlet or plug to
overheat. Be sure the plug fits tight in the outlet. Heaters draw
more current than small appliances, overheating of the outlet
may occur even if it has not occurred with the use of other
appliances. During use check frequently to determine if your
plug outlet or faceplate is HOT! If so, discontinue use of the
heater and have a qualified electrician check and/or replace the
faulty outlet(s).
Change the remote batteries.
Operate remote control at a slow measured pace.
Press the remote control buttons with an even motion and gentle
pressure. Repeatedly pressing buttons in rapid succession may
cause the transmitter to malfunction.
a. Check the air intakes for obstructions or high dust build up.
b. Contact Customer Service for a new heater/blower assembly.
Contact Customer Service for a new flame generator drive
motor.
E-11