Troubleshooting - Project Source 553400 Guia De Inicio Rapido

TROUBLESHOOTING

PROBLEM
Leaks underneath
handle.
Water does not
completely shut off.
POSSIBLE CAUSE
Bonnet has come loose or O-ring on
cartridge is dirty or twisted.
Rubber valve seat is dirty, stuck, or
broken.
CORRECTIVE ACTION
1. Move the handle to the off position. Unscrew the
handle screw and remove the handle.
2. Tighten the bonnet by turning it clockwise. Move the
cartridge stem to the on position. The leak should
stop draining out from around the cartridge stem.
3. If the leak does not stop, shut off the water supply.
Remove the bonnet by turning it counterclockwise.
Lift out the cartridge valve. Inspect the larger O-ring
on the cartridge bonnet and the smaller O-ring on the
cartridge stem. Remove any debris from the O-rings.
If either O-ring is twisted, straighten it out. If either
O-ring is damaged, replace the cartridge by calling
Customer Service.
4. Position the cartridge back into the faucet body. Make
sure the ridges on the two sides of the cartridge
bonnet fit into the grooves on the two sides of the
faucet body. Tightly screw the bonnet onto the
faucet body.
5. Re-install the handle.
1. Shut off the cold water supply. If leak stops, the
problem is on the cold side. If leak continues, the
problem is on the hot side. Shut off the hot water
supply to determine if both the cold and hot side
have a problem.
2. Remove the handle on the problem side. Loosen
the bonnet by turning it counterclockwise. Lift out
the cartridge assembly.
3. Inspect the rubber valve seat in the faucet body. If
there is debris or brass scrap on the surface of the
seat, remove it. If the rubber seat is stuck tightly in the
water inlet hole, push it gently with a fingertip so that it
moves up and down smoothly. The spring (smaller
end up) must be replaced underneath the valve seat.
If the rubber valve seat is worn out or broken, replace
the cartridge by calling Customer Service.
4. Replace the cartridge in the faucet body. Make sure
that the ridges on the two sides of the cartridge
bonnet fit into the grooves on the two sides of the
faucet body. Tightly screw the bonnet onto the faucet
body.
5. Re-install the handle.
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