Section 6 Troubleshooting - Northern Tool Mobile Link Manual Del Usuario

Section 6 Troubleshooting

Problem
All LED off
Top LED off
Middle LED flashing
Bottom LED off
Bottom LED flashing
Mobile Link
Cause
No power to Mobile
Link unit.
Unit not enrolled.
Poor connection
No cellular network
connection.
Server connection
pending.
Server may be down.
Correction
Check the 5 Amp fuse located on the
yellow harness wire.
Check that the harness is connected to
battery properly.
Reseat connector in Mobile Link unit.
Enroll Mobile Link unit at
www.StandbyStatus.com
Verify Mobile Directory Number (MDN)
is enrolled on Standby Status website
and enrolled number matches Mobile
Directory Number (MDN) of the Mobile
Link unit.
Reseat connector at generator
controller and Mobile Link unit.
Replace cable.
Check cellular coverage in the
area.
Mobile Link unit in "Suspended" mode.
Contact Customer Service for
assistance at 1-855-GEN-VIEW.
Network connection established.
Awaiting server response.
Wait for situation to resolve itself.
NOTE: cellular coverage may be inter-
mittent. Verify cellular coverage is good
in the area by trying to make a phone
call from a mobile phone near the
Mobile Link unit.
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