Cleaning and Maintenance
1. Clean the earbuds and the charging case on a regular basis.
2. Use dry and soft cotton cloth to wipe the unit.
3. Keep away from sharp objects to avoid scratches.
4. Put the unit in a dry and shady place if it is to be idle for a long time.
5. Do not clean the product with detergent or chemicals.
Note: Do not insert anything into the product.
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Troubleshooting
No.
Problem
Solution
Failed to turn on the
1
Earbuds low battery, please charge them
earbuds
• Place the earbuds into the charging
Failed to charge the
2
earbuds
• Make sure the charging case is
Can't charge the
Make sure the charging cable is intact
3
charging case
and plugged in properly
The earbuds reconnected with previously
paired device automatically:
Can't find
• Deactivate the Bluetooth function of
"Boltune BT-BH024"
4
in the Bluetooth
device list
• Put the device to be connected and the
• Turn on the device and activate its
Failed to pair the
5
earbuds with your
• Bring the earbuds into pairing mode
device
case properly
fully charged
previously paired device or clear
"Boltune BT-BH024" from its Bluetooth
device list, and then search again
earbuds within 10 meters / 33 feet
Bluetooth function before pairing
as instructed in the "Pairing" section
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