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Tacx Warranty Conditions
Thank you for buying this Tacx product. Tacx aims to provide the highest
possible quality at all times. Nevertheless, should you have any complaints
please notify us immediately. The following warranty conditions apply
without prejudice to the stipulations in Tacx's General Terms and
Conditions.
The warranty period for new Tacx products is 2 years, calculated from the
date of purchase, or, if the product is not delivered immediately on the date
of purchase, the date that the product is delivered. The warranty applies to
the first owner of the product only. Moreover, the warranty only applies if an
original proof of purchase can be furnished. If you have any questions or
would like to analyse a problem, always visit the Tacx website first. Many
cases relate to a software problem and not a hardware problem. Never
return parts before a thorough analysis has been carried out.
Warranty
1. Should a fault occur within the warranty period as a result of a
material and/or manufacturing fault, Tacx guarantees that this fault
will be repaired without cost and/or to replace the defective part.
Should repair or replacement not be possible, or cannot reasonably be
expected of Tacx, then Tacx reserves the right to reimburse the market
value of the part that has been returned.
2. If a part is replaced within the product's warranty period
,
the original
warranty period for the product applies to this part also. The original
warranty period is therefore never extended or renewed by
replacement in the interim.
3. When a fault arises this should be notified to Tacx in writing as soon
as possible, but not later than two months after it has been discovered
or it should have been discovered.
4. There is no entitlement to claim under the warranty and all warranties
are invalidated if the defect is the result of:
al
maintenance work/repair work not carried out by Tacx or in the Tae><
Service Centre;
bl improper use, therefore, use for a purpose other than the purpose
for which the product is intended;
cl the use of parts that are not original Tacx parts;
di changes to the product, which have been implemented without
permission from Tacx;
el normal wear and tear and/or poor maintenance;
fl
external influences, such as moisture penetration [perspiration,
condensation or others].
5. There is also no warranty in relation to damage to the product which
occurs while the product is being shipped/transported.
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