Warranty Policy - L.B.White PC-31 Instrucciones Y Manual Del Propietario

Warranty Policy

Each new cooler is warrantied to be free from defects
in material or workmanship for one full year from the
date of original purchase. If a component is found to
be defective in this one year period, it will be repaired
or replaced with a new or refurbished product at the
option of the factory.
Should a warranty issue arise, please contact the
dealer from whom the fan was purchased. A Return
Material Authorization (RMA) number is required for
all returns.
What is not covered by the warranty:
1. Malfunctions resulting from misuse, negligence,
alteration or lack of necessary maintenance.
2. Loss of time, inconvenience, use of product or
other consequential damages due to defects.
3. Return transportation costs. All return transporta-
tion costs are the responsibility of the purchaser.
Damaged Shipments:
We are not responsible for damaged shipments or
shortages resulting from carrier mishandling. Notify
your carrier's office immediately to file a claim. Keep
damaged goods and containers for inspection until
advised by the carrier as to disposal.
Returns:
All items must be returned with all original parts and
packaging. Additional charges may apply for any missing or
damaged parts.
The customer must re-package and ship their item(s) back
to the manufacturer at their own expense.
No freight cost/shipping cost will be re-funded to the
customer.
The customer needs to provide us with the tracking number
of the shipment.
Upon receipt of the product, including original parts and
packaging, we may issue a full refund for the product or
may repair or replace the item with a new or refurbished
product.
If our returns department finds that the item is not defective,
you may be responsible for additional shipping costs as
well as a 10-30% re-stocking fee.
Service
Contact your local L.B. White dealer for replacement parts
and service. You may also call the L.B. White Co., LLC at
1-800-345-7200, for assistance, or email us at
customerservice@lbwhite.com.
Be sure that you have your heater model number and
configuration number when calling.
WORLD PROVIDER - INNOVATIVE
CLIMATE SOLUTIONS
411 Mason Street, Onalaska, WI 54650
800-345-7200 • 608-783-5691
608-783-6115 (fax)
www.lbwhite.com
150-132796 REV.A