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3-YEAR IN-HOME FULL SERVICE LIMITED WARRANTY
This limited warranty is provided by InSinkErator, a business unit of Emerson Electric Co., ("InSinkErator" or "Manufacturer"
or "we" or "our" or "us") to the original consumer owner of the InSinkErator product with which this limited warranty is
provided (the "InSinkErator Product"), and any subsequent owner of the residence in which the InSinkErator Product was
originally installed ("Customer" or "you" or "your").
InSinkErator warrants to Customer that your InSinkErator Product will be free from defects in materials and workmanship,
subject to the exclusions described below, for the "Warranty Period", commencing on the later of: (a) the date your
InSinkErator Product is originally installed, (b) the date of purchase, or (c) the date of manufacture as identified by your
InSinkErator Product serial number. You will be required to show written documentation supporting (a) or (b). If you are
unable to provide documentation supporting either (a) or (b), the Warranty Period commencement date will be determined by
Manufacturer, in its sole and absolute discretion, based upon your InSinkErator Product serial number.
Permitted Uses
You may use your InSinkErator Product hot/cold water tank and filter system in combination with any genuine InSinkErator
Product instant hot water dispensers and component parts and/or Authorized OEM Products. "Authorized OEM Products"
mean those hot, cold or hot/cold water dispensers and component parts that have been manufactured by an authorized
InSinkErator original equipment manufacturer ("Authorized OEM") and which have documentation expressly stating that such
Authorized OEM Products are compatible with the InSinkErator Product(s). Authorized OEMs may change from time to time. A
list of Authorized OEMs is available to you upon request or at: www.insinkerator.com/oem. Use of your InSinkErator Product
in combination with any products other than Authorized OEM Products will void this warranty.
What is Covered
This limited warranty covers defects in materials or workmanship, subject to the exclusions below, in InSinkErator Products
used by a consumer for residential use only, and includes all replacement parts and labor costs. YOUR SOLE AND
EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF
THE INSINKERATOR PRODUCT, PROVIDED THAT IF WE DETERMINE IN OUR SOLE DISCRETION THAT NEITHER
REMEDY IS PRACTICABLE, WE MAY PROVIDE YOU A REFUND OF YOUR PURCHASE PRICE OR A CREDIT TOWARDS
ANOTHER INSINKERATOR PRODUCT.
What is not Covered
This limited warranty does not extend to and expressly excludes:
•
Losses or damages or the inability to operate your InSinkErator Product resulting from conditions beyond the
Manufacturer's control including, without limitation, accident, alteration, misuse, abuse, neglect, negligence (other
than Manufacturer's), failure to install, maintain, assemble, or mount the InSinkErator Product in accordance with
Manufacturer's instructions or local electrical and plumbing codes.
•
Wear and tear expected to occur during the normal course of use, including without limitation, cosmetic rust, scratches,
dents or comparable and reasonably expected losses or damages.
•
Losses or damages caused by any product or component part used with the InSinkErator Products, including both
Authorized OEM Products and other products and components.
In addition to the above exclusions, this warranty does not apply to InSinkErator Products installed in a commercial or
industrial application.
No Other Express Warranty Applies
This limited warranty is the sole and exclusive warranty provided to the Customer identified above. No other express
warranty, written or verbal, applies. No employee, agent, dealer, or other person is authorized to alter this limited warranty
or make any other warranty on behalf of Manufacturer. The terms of this limited warranty shall not be modified by the
Manufacturer, the original owner, or their respective successors or assigns.
What we will do to Correct Problems
If your InSinkErator Product does not operate in accordance with the documentation provided to you, or you have questions
concerning your InSinkErator Product or how to determine when service is needed, please call the toll free InSinkErator
AnswerLine® at 1 (800) 558-5700, or visit our website at www.insinkerator.com. You may also notify us at: InSinkErator
Service Center, 1250 International Drive, Mount Pleasant, WI 53177 USA.
The following information must be provided as part of your warranty claim: your name, address, phone number, your
InSinkErator Product model and serial number, and if necessary, upon request, written confirmation of either: (a) the date
shown on your installation receipt, or (b) the date shown on your purchase receipt.
Manufacturer or its authorized service representative will determine, in its sole and absolute discretion, if your InSinkErator
Product is covered under this warranty. You will be given the contact information for your closest authorized InSinkErator
Service Center. Please contact your InSinkErator Service Center directly to receive in home warranty repair or replacement
service. Only an authorized InSinkErator service representative may provide warranty service. InSinkErator is not responsible
for warranty claims arising from work performed on your InSinkErator Product by anyone other than an authorized
InSinkErator service representative.
If a covered claim is made during the Warranty Period, Manufacturer will, through its authorized service representative, either
repair or replace your InSinkErator Product. Cost of replacement parts or a new InSinkErator Product, and cost of labor for
repair or installation of the replacement InSinkErator Product are provided at no cost to you. Repair or replacement shall
be determined by Manufacturer or its authorized service representative in their sole discretion. All repair and replacement
services will be provided to you at your home. If Manufacturer determines that your InSinkErator Product must be replaced
rather than repaired, the warranty on the replacement InSinkErator Product will be limited to the unexpired term remaining in
the original Warranty Period.
This instant hot water dispenser is covered by Manufacturer's limited warranty. This limited warranty is void if you attempt to
repair the InSinkErator Product. For service information, please visit www.insinkerator.com or call, toll free, 1-800-558-5700.
Limitation of Liability
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MANUFACTURER OR ITS AUTHORIZED SERVICE
REPRESENTATIVES BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ANY
ECONOMIC LOSS, WHETHER RESULTING FROM NONPERFORMANCE, USE, MISUSE OR INABILITY TO USE THE INSINKERATOR
PRODUCT OR THE MANUFACTURER'S OR ITS AUTHORIZED SERVICE REPRESENTATIVE'S NEGLIGENCE. MANUFACTURER
SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE AND IN NO EVENT, REGARDLESS OF THE
FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT
LIABILITY, OTHER TORT OR OTHERWISE), SHALL MANUFACTURER'S LIABILITY TO YOU EXCEED THE PRICE PAID BY THE
ORIGINAL OWNER FOR THE INSINKERATOR PRODUCT.
The term "consequential damages" shall include, but not be limited to, loss of anticipated profits, business interruption, loss
of use or revenue, cost of capital or loss or damage to property or equipment.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not
apply to you. This limited warranty gives you specific legal rights and you may also have other rights which vary from state
to state.
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CHILLED WATER DISPENSER TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
Water is not cold.
•
No power to unit.
•
The unit is unplugged.
•
The electric outlet is inoperative.
•
Dispenser tubes
connected incorrectly.
•
The unit has not had sufficient
time to chill the water.
Cold water drips
•
Tube is blocked.
or sputters
from spout.
Water does not flow
•
Insufficient water supply.
from spout
•
The spout is blocked.
Unpleasant taste
•
Water Chiller requires purging.
CARE AND USE
WARNING: Electric Shock Hazard. To prevent electrical shock, disconnect power before servicing unit.
!
Use only an earthed (grounded) GFCI outlet.
Property Damage
•
Regularly inspect the unit for any signs of leakage. If there are signs of water damage, immediately remove the
unit from service.
•
A drain pan, plumbed to an appropriate drain or outfitted with a leak detector, should be used in those applications
where any leakage could cause property damage.
Personal Injury
•
Regularly check for signs of corrosion by examining the appearance of the dispensed water.
•
If the water discoloration remains after purging unit, discontinue use and call the InSinkErator AnswerLine
at 1-800-558-5700.
WHAT TO DO
•
Make sure the circuit breaker or fuses are
functioning properly.
•
Make sure the unit is connected to the properly
grounded electric outlet.
•
Check that the outlet is not switched off.
•
Switch dispenser tube connections.
•
Cold water in the chilled tank is still being chilled.
Wait 15 minutes and check temperature once again.
•
Check temperature control knob is set to the
maximum cold setting.
•
Check the tubes are not kinked, twisted or pinched.
•
Unscrew spout end piece and clean out any debris.
•
Check the supply valve to ensure that it is fully
open and there are no obstructions in the water
line reducing the pressure below 30 psi.
•
If Water Chiller has not been dispensed for 3 or
more days, or if fewer than 3 cups per day are
dispensed, the Water Chiller should be purged. Run
cold only dispenser for 3 minutes to purge Water
Chiller. Wait 1 hour before dispensing fresh water.
®
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