Troubleshooting; Problem / Solution - Cidco Communications D936 Manual Del Usuario

D936-937.book Page 23 Friday, August 30, 2002 10:24 AM

TROUBLESHOOTING

P / S
ROBLEM OLUTION
I Handset or Base Lockup (Handset or Base does not
respond to any key press; display on LCD will not
change; no dial tone present)
- Reset the phone by removing the batteries
from the handset and base. Unplug the power
adapter. After 30 seconds, first plug the power
adapter back in and then reinstall the batteries
in the handset and base.
I
Blank or faint screen
- Place the handset in the cradle for several
seconds. Ensure the handset is making contact
in the cradle.
- Check the AC adapter. Be sure that the
adapter is not damaged and that it is securely
plugged into a working outlet. Also check that
the wall plug is not controlled by a wall switch.
- Recharge or replace the battery. See "Install
the Batteries" on page 2 for details.
I
Caller ID/Call Waiting ID doesn't work properly
- Verify that Caller ID service is active. Call your
local telephone company's business office to
ensure that your services are active. You can
verify that your Call Waiting ID is active by
listening for two beeps which indicate that
another call is being received.
D936/D937 - 900MHz Cordless
- Check the AC adapter. Be sure that the adapter
is not damaged and that it is securely plugged
into a working outlet. Also check that the wall
plug is not controlled by a wall switch.
I
Handset charge light does not work
- Check whether the handset is making contact
in the cradle.
- Check the AC adapter. Be sure that the adapter
is not damaged and that it is securely plugged
into a working outlet. Also check that the wall
plug is not controlled by a wall switch.
- Verify that the handset battery has been
installed correctly. See "Install the Batteries" on
page 2.
I
Spare charge light does not work
- Check the AC adapter. Be sure that the adapter
is not damaged and that it is securely plugged
into a working outlet. Also check that the wall
plug is not controlled by a wall switch.
- Verify that the spare battery has been installed
correctly. See "Install the Batteries" on page 2.
TROUBLESHOOTING 23