Troubleshooting
Problem
Unit will not turn on.
The unit is running but
there is no water flow.
Water is leaking where the
hose connects to the spray
gun.
The power washer turns
on for 2 seconds, shuts
off, and will not turn back
on. Is the unit defective?
Unit pulsating when in
use
Motor starting and
stopping
Fluctuating pressure
Machine not reaching
high pressure
Can't remove lance
from spray gun:
Corrective Action
1. Make sure the power washer is OFF. Plug the electrical cord into a grounded 120 volt outlet
(no electrical extension cord should be used). If the electrical cord will not plug into your
outlet, your electrical outlet is not properly grounded and should not be used. Use another
electrical outlet.
2. Pull trigger on gun to ensure water flow.
3. If it is still not working, call Customer Service.
Note: When power switch is turned on, the power washer will turn on by itself for 1-2
seconds and shut off.
1. Check the water source. Unclog the spray tip on the lance. (See spray tip cleaning
instructions under "Cleaning Spray Tip".) Or, remove the lance and spray directly out of the
spray gun. This will indicate if the problem is with the lance.
1. Make sure there is an o-ring at the end of the metal tip of the hose. If no o-ring is
present, the connection between the hose and spray gun will leak. O-Ring replacements
are included in the package contents.
1. When the water is connected, the accessories are assembled properly, and the power
switch is turned on, the power washer may turn on for 1 - 2 seconds to prime the pump. It
automatically shuts off and waits for the spray gun trigger to be pressed. When the trigger
is pressed, water starts flowing through the pump. The water sensor in the pump detects
the moving water and automatically turns the power washer on.
2. Turn the power switch to 'Off', press the trigger on the spray gun so that you have a steady
stream of water. Continue pressing the trigger, open the spray gun and at the same time,
turn the power switch 'On'.
1. Spray tip partially blocked with foreign matter (dirt, water scale).
2. Remove spray tip and clean with supplied tip cleaner. Ensure foreign matter is removed
from the barrel of the spray tip by lightly knocking the connector end of the spray tip on a
solid surface.
1. Check the hoses and connections are airtight. Remove spray nozzle and run clear water
through the system to try and clear any debris.
2. Make sure water source is fully open. Use 3/4 in. garden hose. Check garden hose for
kinks, leaks, and blockages, or replace hose.
1. Lances are attached and removed from the spray gun in the same manner. Insert the
quick-release end of the lance/foam cannon into the spray gun. Press the lance and spray
gun together (about a 1/8") and turn clockwise. The lance will lock in place. Remove the
lance by reversing this procedure.
2. Or, hold the lance in an upright position with the nozzle end on the floor. Push the whole
assembly straight down to loosen the connection, and then follow the removal process
again. You may also spray soapy water or a lubricant in the area where the lance connects
to the spray gun.
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