Frequently Asked Questions
Android
Q: What Android OS version is on my Device?
A: 4.2
APK
Q: What is APK?
A: APK is Android Package acronym that Android installation package.
Q: How to obtain the APK?
A: You can download via PC-side installation, you can also "Google Play
Store " online to download and install.
Email
Q: Can I use any of my personal email addresses to send/receive
email?
A: The device supports POP3 and SMTP accounts. Some free email
accounts are not supported on mobile devices. Check with your email
provider to see if you account is supported.
Q: Which media cards are compatible with my Device?
A: micro SD cards or TF cards.
Music
Q: What type of music files can I play on my device?
A: MP3,WMA,MP2,OGG,M4A,FLAC
Q: What type of photo files can I view on my device?
A: JPG, BMP, GIF and PNG.
Q: What type of video files can I play on my device?
A: AVI,3GP,MP4,MPG,MOV, MKV (max 1080p full HD video)
Q: Can I play YouTube videos on my device?
A: Yes, you can. Tap the YouTube application icon to quick access videos.
Wi-Fi
Q: Do I need a Wi-Fi adapter to connect to the Internet?
A: No. The Wi-Fi adapter is built-in to the device.
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