8
Connect the camera with your WiFi network
Once you've finished creating your RCA
Security account, the App will access your
y
camera to scan the QR code associated with
nd
this camera.
mera
Note: If you've already set up an RCA camera
with this App, tap the + symbol at the top of
r
the screen after you log in to add this camera.
n to
Find the QR code and verification number on
the
the front of this Quick Start Guide (it's also on
d go
the inside of the camera, behind the battery).
en
Hold your phone's camera up to this QR code
to scan it.
y
ty
sword
and
ton.
s or
only.
Once the App recognizes
your doorbell's serial
number, the App asks you
to connect to your WiFi
network. Tap the Connect
to a Network button in
the App.
Please be patient with your WiFi network!
Certain parts of the WiFi setup, like connecting
to your network, could take up to 5-6 minutes to
complete.
Got screen freeze?
Exit out of the App and start
again.
Connection Troubleshooting
+ Make sure that WiFi signal is 2.4GHz. This camera
does not support 5GHz WiFi.
+ Make sure your phone or tablet is connected to the
WiFi network you want to use.
+ Make sure the camera is getting a good signal from
your WiFi router.
+ Test your WiFi network with other devices to make
sure its working.
+ Double check that you've entered the correct
password for your WiFi network in the App.
+ Make sure that your WiFi router uses either WPA2-
PSK/WPA-PSK or AES as its encryption method.
+ Make sure that there is no MAC filter on router or add
MAC address to router whitelist.
+ Reset the camera to set up connection again. Press
and hold SYNC button on the top of the camera for 4
seconds.
5