This guarantee will not cover any damage which could occur as a result of misuse, negligence, failure
to follow ROWENTA instructions, use on current or voltage other than as stamped on the product,
or a modification or unauthorised repair of the product. It also does not cover normal wear and tear,
maintenance or replacement of consumable parts, or the following:
- using the wrong type of water or consumable
- scaling (any de-scaling must be carried out according to the instructions for use)
- ingress of water, dust or insects into the product
- mechanical damages, overloading
- damages or bad results due to wrong voltage or frequency
- accidents including fire, flood, thunderbolt etc
- professional or commercial use
- damage to any glass or porcelain ware in the product
- stains due to hair colouring products
This guarantee does not apply to any product that has been tampered with, or to damages incurred
through improper use and care, faulty packaging by the owner or mishandling by any carrier.
The international ROWENTA guarantee applies only for products used in any of the listed countries
where the specific product is sold.
Consumer Statutory Rights
This international ROWENTA guarantee does not affect the statutory rights a consumer may have or
those rights that cannot be excluded or limited, nor rights against the retailer from which the consumer
purchased the product. This guarantee gives a consumer specific legal rights, and the consumer may
also have other legal rights which vary from State to State or Country to Country. The consumer may
assert any such rights at his sole discretion.
7. TROUBLESHOOTING
THE HAIR IS NOT PROPERLY STRAIGHTENED:
• Have you used the appliance the right way round? (Steam outlets and comb pointing to the
ends of the hair)
• Did you go slowly enough on the lock of hair?
• Did you use Steampod cosmetics?
• Have you completely dried the hair beforehand?
• Have you selected the correct temperature?
• Is the appliance producing steam? NO
• Have you correctly filled the tank? Fill it and close the clamp until the steam comes out.
• Did you press the tank in correctly until you heard it click?
• Has the appliance reached its temperature? Wait until the selected temperature figure is
no longer flashing.
STEAM NOT VISIBLE:
• In a very humid environment, steam may not be seen but will still be effective.
THE APPLIANCE IS NOT HEATING UP:
• Have you checked that the appliance is not in power safe mode?
ALL THE LIGHTS ARE FLASHING:
• If all the temperature lights are flashing simultaneously: take your appliance to an Approved
Service Center.
THE TOP PLATE IS NOT FIXED
• This is normal, the appliance is equipped with a movable plate for more efficient straightening.
YOUR APPLIANCE ISSUES WATER FROM THE STEAM OUTLETS
• Take your appliance to an Approved Service Center.
YOUR APPLIANCE IS LEAKING:
• Unplug it immediately. take your appliance to an Approved Service Center.
THE STEAM FROM THE STEAMPOD STOPS FROM TIME TO TIME
• This is normal, the appliance has been designed to regulate steam with a controlled flow.
8. PARTICIPATE IN PROTECTINGTHE ENVIRONMENT!
Your appliance contains many recoverable or recyclable materials.
Leave it at a collection point for processing.
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