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Troubleshooting

Having trouble completing installation? Don't worry, it's usually an easy fix.
PROBLEM
Air Conditioner
will not start
Air Conditioner does not
cool as it should
Air Conditioner
is freezing up
Remote Control
is not working
Water is dripping outside
Water is dripping inside
the room
Water collects in the
base pan
Digital Display reads
"E1", "E2"
POSSIBLE CAUSES
The air conditioner is unplugged
The fuse is blown/circuit breaker
is tripped
Power Failure
The current interrupter device is tripped
Airflow is restricted
The temperature control may not be set
correctly
The air filter is dirty
The room may be too warm
Cold air is escaping
The Cooling Coils are frozen
Ice blocks the air flow and stops the air
conditioner from cooling the room
The batteries are inserted incorrectly
The batteries may be dead
Hot and humid weather
The air conditioner is not correctly tilted
outside
Moisture removed from the air is draining
into the base pan
A sensor has failed
• Make sure the air conditioner is plug is
pushed completely into the outlet
• Check the house fuse/circuit breaker box
and replace the fuse or reset the breaker
• The unit will automatically re-start when
power is restored
• There is a protective time delay (approx.
3 minutes) to prevent damage to the
compressor. For this reason, the unit may
not start normal cooling for 3 minutes after
it is turned back on.
• Press the RESET button located on the
power cord plug
• If the RESET button will not stay
engaged, discontinue use of the air
conditioner and contact a qualified service
technician.
• Make sure there are no curtains, blinds,
or furniture blocking the front of the air
conditioner
• Lower the set thermostat
tempera ture
• Clean the filter. See the Cleaning
and Care Section of the manual
• Please allow time for the room to cool
down after turning on the air conditioner
• Check for open furnace registers and cold
air returns
• See "Air Conditioner Freezing Up" below
• Set the MODE to HIGH FAN or
HIGH COOL and set the thermostat to a
higher temperature
• Check the position of the batteries
• Replace the batteries
• This is normal
• For proper water drainage, make sure the
air conditioner is slightly tilted downward
from the front of the unit to the rear
• This is normal for a short period in areas
with low humidity and nor mal for a longer
period in areas with high humidity
• Contact customer service
10
SOLUTIONS

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