,167$//$7,21 *8,'(
,16758&&,21(6 '( ,167$/$&,Ï1
/,0,7(' :$55$17< FRQWLQXHG *$5$17Ë$ /,0,7$'$ &217,18$&,Ï1
0DD[ LV QRW OLDEOH IRU SHUVRQDO LQMXULHV RU GHDWK WR DQ\ SHUVRQ RU IRU DQ\
GLUHFW VSHFLDO LQFLGHQWDO RU FRQVHTXHQWLDO GDPDJH ORVV RI WLPH ORVV RI
SUR¿WV LQFRQYHQLHQFH LQFLGHQWDO H[SHQVHV ODERU RU PDWHULDO FKDUJHV RU
DQ\ RWKHU FRVWV UHVXOWLQJ IURP WKH XVH RI WKH SURGXFW RU HTXLSPHQW RU
SHUWDLQLQJ WR WKH DSSOLFDWLRQ RI WKH SUHVHQW ZDUUDQW\ RU UHVXOWLQJ IURP WKH
UHPRYDO RU UHSODFHPHQW RI DQ\ SURGXFW RU HOHPHQW RU SDUW FRYHUHG E\ WKLV
ZDUUDQW\
(;&(37 $6 27+(5:,6( 3529,'(' $%29( 0$$; 0$.(6 12
:$55$17,(6 (;35(66 25 ,03/,(' ,1&/8',1* :$55$17,(6 2)
0(5&+$17$%,/,7< $1' ),71(66 )25 $ 3$57,&8/$5 385326(
25 &203/,$1&( :,7+ $1< &2'(
,Q DQ\ FDVH 0DD[ FDQQRW EH OLDEOH IRU DQ\ DPRXQW RYHU DQG DERYH WKH
SXUFKDVH SULFH SDLG IRU WKH SURGXFW E\ WKH RZQHUHQGXVHU FRQWUDFWRU RU
EXLOGHU
&RPPHUFLDO /LPLWDWLRQV
,Q DGGLWLRQ WR WKH DERYH FRQGLWLRQV DQG OLPLWDWLRQV WKH ZDUUDQW\ SHULRG
IRU SURGXFWV LQVWDOOHG IRU FRPPHUFLDO DSSOLFDWLRQV RU XVHG LQ FRPPHUFLDO
YHQWXUHV LV RI RQH \HDU IURP WKH LQLWLDO GDWH RI SXUFKDVH E\ WKH RZQHU
HQGXVHU FRQWUDFWRU RU EXLOGHU IURP DQ DXWKRUL]HG GHDOHU 0DD[ LV QRW
UHVSRQVLEOH IRU ORVV RI XVH RU SUR¿W XQGHU DQ\ FLUFXPVWDQFHV
,I WKH SURGXFW LV XVHG DV D GLVSOD\ 0DD[ VWDQGDUG ZDUUDQW\ DSSOLHV DQG WKH
ZDUUDQW\ SHULRG EHJLQV ZKHQ WKH SURGXFW LV SODFHG RQ GLVSOD\ 7KLV ZDU
UDQW\ JLYHV WKH RZQHUHQGXVHU VSHFL¿F OHJDO ULJKWV 7KH RZQHUHQGXVHU
PD\ DOVR KDYH RWKHU ULJKWV ZKLFK YDU\ IURP RQH VWDWH DQGRU SURYLQFH WR
DQRWKHU
:DUUDQW\ 6HUYLFH
,Q RUGHU WR REWDLQ VHUYLFH SURYLGHG XQGHU WKLV ZDUUDQW\ GXULQJ UHJXODU EXVL
QHVV KRXUV FRQWDFW WKH GHDOHU RU GLVWULEXWRU ZKR VROG WKH XQLW RU 0DD[
GLUHFWO\ 0DD[ ZLOO SURYLGH WKH ZDUUDQW\ VHUYLFH GHVFULEHG DERYH ZKHQ
WKH IROORZLQJ FRQGLWLRQV KDYH EHHQ PHW WKH IDLOXUH LV RI WKH QDWXUH RU
W\SH FRYHUHG E\ WKH ZDUUDQW\ WKH XVHU KDV LQIRUPHG DQ DXWKRUL]HG
0DD[ $JHQW RU :DUUDQW\ 6HUYLFH 'HSDUWPHQW UHSUHVHQWDWLYH RI WKH QDWXUH
RI WKH SUREOHP GXULQJ WKH ZDUUDQW\ SHULRG FRQFOXVLYH HYLGHQFH HJ
SURRI RI SXUFKDVH RU LQVWDOODWLRQ LV SURYLGHG WR WKH IRUHJRLQJ E\ WKH XVHU
SURYLQJ WKDW WKH IDLOXUH RFFXUUHG RU ZDV GLVFRYHUHG ZLWKLQ WKH ZDUUDQW\
SHULRG DQG DQ DXWKRUL]HG LQGHSHQGHQW VHUYLFH SHUVRQ RU FRPSDQ\
UHSUHVHQWDWLYH KDV EHHQ SHUPLWWHG WR LQVSHFW WKH SURGXFW GXULQJ UHJXODU
EXVLQHVV KRXUV ZLWKLQ D UHDVRQDEOH WLPH DIWHU WKH SUREOHP ZDV UHSRUWHG E\
WKH XVHU
0DD[¶V ZDUUDQW\ REOLJDWLRQ VKDOO EH GLVFKDUJHG XSRQ WHQGHU RI UHSODFH
PHQW RU UHSDLU 7KH SXUFKDVHU¶V UHIXVDO WR DFFHSW WKH WHQGHU WHUPLQDWHV
0DD[¶V ZDUUDQW\ REOLJDWLRQ
0$$; SURGXFWV DUH FHUWL¿HG E\ RQH RU PRUH RI WKH IROORZLQJ FHUWL¿FDWLRQ
DJHQFLHV 8/ ,$302 &6$ 8/, ,17(57(. :$512&. +(56(<
&HUWDLQ PRGHOV DUH SHQGLQJ FHUWL¿FDWLRQ DSSURYDO &HUWL¿FDWLRQ PD\ EH
HQGHG E\ 0$$; RU FHUWL¿FDWLRQ DJHQFLHV ZLWKRXW QRWLFH
0$$; $.(5
DUH UHJLVWHUHG WUDGHPDUNV RI 0$$; %DWK ,QF
0$$; %DWK ,QF
$IWHU 6DOHV 6HUYLFH6HUYLFLR 3RVYHQWD
0LG$WODQWLF 3DUNZD\
0DUWLQVEXUJ :9
3KRQH7HOpIRQR
)D[
ZZZDNHUE\PDD[FRP
0DD[ QR VH KDFH UHVSRQVDEOH GH ODV OHVLRQHV FRUSRUDOHV R GH OD PXHUWH GH
XQD SHUVRQD QL GH ORV GDxRV GLUHFWRV LQGLUHFWRV FXDQWL¿FDEOHV R LQFLGHQWDOHV
QL GH OD SpUGLGD GH WLHPSR OXFUR FHVDQWH LQFRQYHQLHQFLD JDVWRV DFFHVRULRV
JDVWRV GH PDQR GH REUD R GH PDWHULDO QL GH FXDOTXLHU RWUR FRVWR TXH UHVXOWHQ
GH OD XWLOL]DFLyQ GHO SURGXFWR R HTXLSR R UHODFLRQDGRV FRQ OD DSOLFDFLyQ GH OD
SUHVHQWH JDUDQWtD R TXH UHVXOWHQ GHO UHWLUR R UHHPSOD]R GH FXDOTXLHU SURGXFWR
HOHPHQWR R SLH]D TXH HVWpQ FXELHUWRV SRU HVWD JDUDQWtD
6$/92 ',6326,&,Ï1 (1 &2175$5,2 (1 (/ 35(6(17( 0$$; 12
2)5(&( 1,1*81$ *$5$17Ë$ <$ 6($ (;35(6$ 2 ,03/Ë&,7$ 1, 1,1
*81$ *$5$17Ë$ '( &20(5&,$%,/,'$' 2 '( $37,78' 3$5$ 81 ),1
(63(&Ë),&2 1, 3$5$ &21)250,'$' &21 &Ï',*2 $/*812
6HD FRPR IXHUH QR VH SRGUi KDFHU UHVSRQVDEOH D 0DD[ GH QLQJ~Q PRQWR TXH
VXSHUH HO SUHFLR GH FRPSUD GHO SURGXFWR DERQDGR SRU HO SURSLHWDULRXVXDULR
¿QDO FRQWUDWLVWD R FRQVWUXFWRU
5HVWULFFLRQHV &RPHUFLDOHV
$GHPiV GH ODV FRQGLFLRQHV \ UHVWULFFLRQHV DQWHV PHQFLRQDGDV HO SHUtRGR GH
JDUDQWtD GH FXDOTXLHU SURGXFWR LQVWDODGR SDUD ¿QHV FRPHUFLDOHV R XWLOL]DGR
HQ HPSUHVDV FRPHUFLDOHV VHUi GH XQ DxR D SDUWLU GH OD IHFKD GH FRPSUD
RULJLQDO SRU SDUWH GHO SURSLHWDULRXVXDULR ¿QDO FRQWUDWLVWD R FRQVWUXFWRU HQ XQ
GLVWULEXLGRU DXWRUL]DGR 0DD[ QR VH KDFH UHVSRQVDEOH GH OD SpUGLGD GHO XVR R
OXFUR FHVDQWH EDMR QLQJXQD FLUFXQVWDQFLD
6L HO SURGXFWR VH XWLOL]DUD SDUD H[KLELFLyQ VH DSOLFDUi OD JDUDQWtD HVWiQGDU
GH 0DD[ \ HO SHUtRGR GH JDUDQWtD FRPHQ]DUi HQ HO PRPHQWR HQ HO TXH HO
SURGXFWR VH FRORTXH HQ H[KLELFLyQ /D SUHVHQWH JDUDQWtD RWRUJD GHUHFKRV HV
SHFt¿FRV DO SURSLHWDULRXVXDULR ¿QDO GHO SURGXFWR pVWH SRGUi DGHPiV JR]DU GH
RWURV GHUHFKRV TXH SXHGHQ YDULDU GH XQ HVWDGR \R SURYLQFLD D RWUR
6HUYLFLR GH *DUDQWtD
3DUD REWHQHU HO VHUYLFLR TXH VH RIUHFH VHJ~Q OR GLVSXHVWR HQ OD SUHVHQWH JD
UDQWtD GXUDQWH HO KRUDULR GH DWHQFLyQ QRUPDO GHEHUi FRPXQLFDUVH FRQ HO FR
PHUFLR R GLVWULEXLGRU TXH KD\D YHQGLGR HO SURGXFWR R GLUHFWDPHQWH FRQ 0DD[
0DD[ RIUHFHUi HO VHUYLFLR GH JDUDQWtD DQWHV GHVFULWR FXDQGR VH FXPSODQ ODV
VLJXLHQWHV FRQGLFLRQHV OD IDOOD HV GH OD QDWXUDOH]D R WLSR FXELHUWR SRU OD
JDUDQWtD HO XVXDULR KD LQIRUPDGR D XQ DJHQWH DXWRUL]DGR GH 0DD[ R D XQ
UHSUHVHQWDQWH GHO 'HSDUWDPHQWR GH 6HUYLFLR GH *DUDQWtD GH OD QDWXUDOH]D GHO
SUREOHPD GXUDQWH HO SHUtRGR GH JDUDQWtD HO XVXDULR SUHVHQWD XQD SUXHED
FRQFOX\HQWH SRU HMHPSOR HO FRPSUREDQWH GH FRPSUD R GH LQVWDODFLyQ GH
OR SUHFHGHQWH \ GHPXHVWUD TXH OD IDOOD VH SURGXMR R VH GHVFXEULy GXUDQWH HO
SHUtRGR GH JDUDQWtD \ VH KD SHUPLWLGR LQVSHFFLRQDU HO SURGXFWR D XQ WpF
QLFR DXWRUL]DGR LQGHSHQGLHQWH R D XQ UHSUHVHQWDQWH GH OD FRPSDxtD GXUDQWH HO
KRUDULR GH DWHQFLyQ QRUPDO GHQWUR GH XQ SOD]R UD]RQDEOH GHVGH TXH HO XVXDULR
KD\D QRWL¿FDGR HO SUREOHPD
/D REOLJDFLyQ GH 0DD[ UHVSHFWR GH OD JDUDQWtD VH H[WLQJXH FRQ HO UHHPSOD]R
R OD UHSDUDFLyQ GHO SURGXFWR /D QHJDWLYD GHO FOLHQWH D DFHSWDU HVWD SURSXHVWD
SRQGUi WpUPLQR D OD REOLJDFLyQ GH 0DD[ UHVSHFWR GH OD JDUDQWtD
/RV SURGXFWRV GH 0$$; HVWiQ FHUWL¿FDGRV SRU XQR R PiV GH ORV VLJXLHQWHV
RUJDQLVPRV GH FHUWL¿FDFLyQ 8/ ,$302 &6$ 8/, ,17(57(:$512&.
+(56(<
/D FHUWL¿FDFLyQ GH FLHUWRV PRGHORV VH HQFXHQWUD HQ WUiPLWH /D FHUWL¿FDFLyQ
SRGUi VHU FDQFHODGD SRU 0$$; R SRU ODV RUJDQLVPRV GH FHUWL¿FDFLyQ VLQ SUHYLR
DYLVR
0$$; $.(5
VRQ PDUFDV UHJLVWUDGDV GH 0$$; %DWK ,QF