Troubleshooting - PROZIS Xcision Manual Del Usuario

8. This appliance has a facial contour-tracing function. The shaving head will sway forward &
backward / leftward & rightward / upward & downward according to your facial contour.
If you want to fix the shaving head not to sway forward & backward, please shift the lock
switch located on the right side of the head.
unlock lock
Charging station operation:
1. The appliance can also be displayed in its base when unused.
2. After having washed the appliance, place it upside down in the base to drain off any water
left inside.
3. It will take about 15 minutes to drain off the water. Once done, please remove the water
collector from the base and pour out the water.
1

TROUBLESHOOTING

Some issues that arise may be solved by the user. If the problem persists after having tried
the following solutions, please contact Prozis customer service.
PROBLEM
The device is not working
The device cannot be
switched on.
The cutting performance is
deteriorating.
2
CAUSE
Has the device been connected to the
power supply?
Is the battery empty?
Is the battery empty?
Is the lock function activated?
Are the shaving blades clean?
Has the blade reached the end of its
lifespan?
3
SOLUTION
Check the connections.
Charge the battery
Charge the battery
Deactivate lock function.
Clean the blades.
The blade's lifespan is supposed to be 18 months,
assuming that the appliance is used once a day for
5 minutes. Please replace the blade when it is dull.
EN
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