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Q: I hear the fan turning, but I don't see any mist. Is my humidifier operating
properly?
A: Dry air is pulled through the system and a fan disperses invisible, moisture
balanced air. There is no "mist" emitted. When operating normally you will feel
only cool air coming from the unit. Monitor the water level in your tank/ base. If
you notice a decrease in the water tank over 24 hours then the unit is operating
normally.
Q: My unit has been running for several hours. I hear the fan spinning, but I do not
notice the water level in the tank decreasing.
A: First, check the filter to be sure it is wet. If the filter appears dry, remove it from
the base and gently rinse under cool water. Reposition wet filter in the base. You
may also want to note the current moisture level in your home. If the humidity
level is over 60% the unit will not put out much moisture as your air is already
saturated.
Q: My filter has turned light brown and rust colored. Do I need a new filter?
A: Probably not. The change in color indicates only a mineral deposit. Soak the
Filter in a sink full of cool water to help break up deposits. The discoloration may
remain but will not affect the humidifier's performance.
NOTE: IF YOU EXPERIENCE A PROBLEM WITH YOUR HUMIDIFIER'S POWER UNIT,
PLEASE SEE THE WARRANTY FOR INSTRUCTIONS. PLEASE DO NOT ATTEMPT
TO OPEN OR REPAIR THE HUMIDIFIER YOURSELF. DOING SO WILL VOID THE WAR-
RANTY AND COULD CAUSE DAMAGE OR PERSONAL INJURY. IF THE PROBLEM
PERSISTS, PLEASE CONTACT THE CONSUMER SERVICE CENTER.
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