Repair service
Our Service-Center will also carry out any
non-guarantee repair work for a charge.
We will be happy to give you a quote.
We will only work on units that have been
sent in with the appropriate packaging,
postage paid.
The transportation risk is borne by the
sender.
Caution: Please, in no case, send defec-
tive devices with filled oil tank. Completely
empty the tank. Possible material dam-
ages (oil runs out if device is placed on its
Trouble shooting
Problem
Device does not start
Inferior cutting perfor-
mance
Saw runs with difficulty,
chain comes off
Chain becomes hot,
smoke development dur-
ing sawing, discoloration
of the rail
Possible cause
Mains voltage defective
House protection fuse acti-
vated
Defective On/Off switch
Worn carbon brushes
Defective motor
Incorrectly mounted saw
chain
Saw chain blunt
Chain tension insufficient
Chain tension insufficient
Too little chain oil
side or upside down!) and/or fire damages
during transport are borne at the expense
of the sender.
Devices sent in with freight collect - by
bulk freight, express or with other spe-
cial freight - are not accepted.
We will dispose of tools free of charge.
Fault correction
Check plug socket, cable, line
and plug, where appropriate,
repair by electrical specialist.
Check house protection fuse, see
note
Repair by customer service
Mount saw chain correctly
Sharpen cutting teeth or place
on new chain
Check chain tension
Check chain tension
Check oil level and, where ap-
propriate, refill with chain oil,
check oil automatic system
and, where appropriate, clean
oil outflow duct or have re-
paired by customer service
GB
99