Customers should first contact their place of purchase to determine the reseller's
warranty policy. Antop Antenna's warranty will take effect after the expiration of
Antop Antenna, warrants its products for a period of one (1) year from
reseller's policy.
the original date of purchase. Warranty is valid only with proof of purchase. Warranty does
not apply to defects or failures of product caused by; neglect, misuse, negligence,
accident, abuse, mishandling, misapplication, alteration, modification, power outage,
unauthorized/unreasonable use, or any uncontrollable environmental damage.
For any return, customers should first contact their place of purchase to determine
the reseller's return policy.
obtained in advance by contacting Antop Antenna customer service via e-mail or
telephone. Merchandise returned to Antop Antenna must have a RMA number displayed
on the box and a copy of your proof of purchase inside the package. Absolutely no
refund after 30 days of purchase from Antop Antenna. A restocking fee of 15% may be
deducted from any refund, ask representative for further details. Refund policy for US &
Canada customers only.
For any exchange or replacement, customers should first contact their place of
purchase to determine the reseller's policies.
models or SKU's. One (1) Year limited manufacturer's warranty for exchange of product
due to malfunction, failure or defect, missing parts or components. Exchanges will be for
the same item, model and/or SKU, within one (1) year of original purchase date. A Return
Material Authorization (RMA) number must be issued by Antop Antenna prior to returning
any product or part. To obtain an RMA, contact Antop Antenna via email or telephone.
Customer may be responsible for shipping costs of merchandise sent to Antop Antenna.
Please consult a customer service representative for details. When shipping any item to
Antop Antenna, please consider using a trackable shipping method. Antop Antenna cannot
be held responsible for lost or misdirected shipments. Exchanged and returned products
must be sent to: Antop Antenna, RMA Department, 2313 E. Philadelphia Street, Suite L,
Ontario, California 9176.
To receive a Return Material Authorization from Antop Antenna
Service: Via telephone, M-F, 9am to 5pm (PST) 909-947-8883. Via Email: support@antop-
antenna.com / RMA Dept: RMA@antopantenna.com
ANTOP ANTENNA INC
WARRANTY POLICY
RETURNS & REFUNDS
A Return Material Authorization (RMA) number must be
EXCHANGE & REPLACEMENT
SHIPPING & COSTS
www.antopusa.com
Tel. 1-909-947-8883
No upgrades or exchanges for different
or speak to Customer
Email: service@antopantenna.com