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4. Service Hotline

Before returning the product to MEDION you must contact us using the service hotline or via the internet
(www.MEDION.co.uk). You will receive further instructions for making your claim under warranty when you call.
The service hotline is available on 362 days in the year, including Sundays and bank holidays but excluding Christ-
mas day, New Years Day and Easter day. The service hotline is subject to [national rate] telephone call charges. These
charges are subject to change. The price of your call will be stated at the beginning of the call.
II. Special warranty conditions for MEDION PC, notebook, po-
cket PC (PDA) and navigation devices (PNA)
The following terms apply to MEDION PC, notebook, desktop, pocket PC and laptop products and optional items
included with such products. If one of these items has a fault, you also have a warranty claim for its repair or re-
placement, from MEDION. The warranty covers the costs of materials and labour for repairing or replacing the
defective MEDION product or the optional item in question.
Hardware connected to your product that was not produced or marketed by MEDION can invalidate the warranty if
MEDION can reasonably demonstrate that damage to the MEDION product or of the optional item included with the
delivery was caused by such hardware. You are entitled to seek independent advice or consultation relating to your
product or any of MEDION's findings. MEDION will not be liable for any costs incurred to you when doing so.
This warranty is restricted in relation to any pre-installed operating system as well as to application programme
software that is included with the MEDION product in question. This warranty is restricted as follows:
For pre-installed operating system as well as to application programme software included in the MEDION product,
MEDION only guarantees the data media (e.g. the diskettes and CD-ROMs) upon which this software is delivered
and warrants that such data media shall be free from material and processing defects for a period of 90 days from
the date of purchase of the MEDION product from an authorised seller of MEDION. MEDION will replace defective
data media free of charge.
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