Guarantee And Service; Frequently Asked Questions - Philips Viva Collection HR1398/80 Manual De Instrucciones

EnglisH
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guarantee and service

If you need service or information or if you have a problem, please visit
the Philips website at www.philips.com/support or contact the Philips
Consumer Care Centre in your country. You find its phone number in the
worldwide guarantee leaflet. If there is no Consumer Care Centre in your
country, go to your local Philips dealer.

Frequently asked questions

This chapter lists the questions most frequently asked about the
appliance. If you cannot find the answer to your question, contact the
Consumer Care Centre in your country.
Question
Can I clean all parts in
the dishwasher?
Can I pour boiling
liquids in the bowl?
Why does the motor
produce an
unpleasant smell
during processing?
The appliance
stopped running
because the blade
unit is blocked. What
should I do?
Answer
Yes, except the motor unit.
No, let hot liquids cool down to 80°C/175°F.
It is very common for the appliance to give off
an unpleasant smell or emit some smoke the
first few times it is used. This phenomenon will
stop after you have used the appliance a
number of times. The appliance may also give
off an unpleasant smell or emit some smoke if
it has been used too long. In this case you have
to stop operating the appliance and let it cool
down for 60 minutes.
Remove the motor unit and the lid from the
appliance. Use a spatula to dislodge the
ingredients that block the blade unit. You may
also need to process a smaller quantity.